CaptainCooks Casino review
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CaptainCooks Casino review
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CaptainCooks Casino review
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CaptainCooks Casino review

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Games
up to 400
Customer support
Live chat
daily
Email
Company
Internet Traffic Solutions Limited (ITS Ltd)
Gambling Licence
Kahnawake Gaming Commission
Mobile
Live Casino
Overall rating
4.1 / 5.0
Most Payments
186. Place
Most Game Studios
577. Place
CaptainCooks Casino review Screenshot CaptainCooks Casino review Screenshot

About CaptainCooks Casino

Founded in 2003 with a focus on casino games at CaptainCooks Casino customers are provided with a broad package of games. At present, players can play a huge collection of 1 software studios, who have a total number of 320+ top games. Note that the precise count of games may vary in your country. The Kahnawake Gaming Commission watches over trust and security of CaptainCooks Casino. In addition to English, the casino provides 2 further language options, including German and French. After your sign-up you can activate a sign-up package. For further information about the casino keep on reading our CaptainCooks Casino review.

Games and Software Provider at CaptainCooks Casino

There are a lot of different games available at CaptainCooks Casino, providing suited content for players of different skill levels. The gaming selection includes all categories you can think of, including classic slot games, video slot machines and 3D slots. Themed titles and progressive jackpots are also available. The best slots from well-established game studios like Microgaming can be chosen as well. Additionally, live casino games from Microgaming are also at your disposal.

Payments at CaptainCooks Casino

At CaptainCooks Casino there are a lot of payment options you can use to deposit. You can use crypto payments like Bitcoin. Credit cards, for example MasterCard or Visa, are at your disposal in the casino’s cashier section as well as well-known e-wallets like QIWI and UPayCard. In addition, you can make use of prepaid cards, i.e. Visa Electron or Postepay, as well as bank transfer deposits like Trustly or UseMyFunds. It should, however, be noted that the exact range of payment methods varies from location to location. Note: There may be varying deposit limits per payment method. Find out more about the CaptainCooks Casino deposit limits in the cashier section or get in touch with the customer service.

Withdrawals

When withdrawing, naturally, you also can make use of different withdrawal methods. The casino does not permit pay-outs via prepaid payments, but there are many other payments like UPayCard, instaDebit, Direct Bank Transfer as well as QIWI. Payouts are possible for values up to €4.000 every week. CaptainCooks Casino does not constrain the number of free pay-outs, that you can request. As a result, you do not need to pay any withdrawal fees. Each withdrawal that you request is checked manually by the casino. Typically, it takes between 5 and 7 days to complete the withdrawal at CaptainCooks Casino. Your cash out will be confirmed via e-mail within 48 hours. Bear in mind that your withdrawals will not be processed during weekends. Besides, using pay-out safety services like Reverse Withdrawal is allowed at CaptainCooks Casino.

Top Slots at CaptainCooks

Mermaids Millions
Mermaids Millions
Play game
Immortal Romance
Immortal Romance
Play game
Book of Oz
Book of Oz
Play game
Avalon II
Avalon II
Play game
Banana Odyssey
Banana Odyssey
Play game
Mega Moolah
Mega Moolah
Play game
Thunderstruck II
Thunderstruck II
Play game

CaptainCooks Casino Registration and Account Verification

Registering at CaptainCooks Casino is feasible in only a few steps. First of all, fill out the registration form that pops up after clicking the registration button. After completing the CaptainCooks Casino registration form you need to confirm your account. Therefore, casinos usually provide a confirmation link via mail, that customers have to click on. By finishing the validation process, you are able to start to play.

Note that CaptainCooks Casino provides an additional account verification process, that needs to be completed before you can carry out transactions. For this purpose, you are required to submit a scan of an official document (id card, passport or driving license). In addition, you must verify your address by turning in a supplier invoice (phone bill, electricity bill or bank statement) or a banking document (bank account screenshot, e-wallet photo or credit card photo). It is no possible to turn in a provider bill that is older than 90 days. It is necessary to submit the corresponding documents via mail. You should receive a confirmation for the account verification within a few days after submitting the documents.

Customer Service and Security at CaptainCooks Casino

Reaching out to the CaptainCooks Casino customer service is possible in various ways. For example, you have the option to get in touch with the customer care via email (support@crhelpdesk.com). Usually, the reply of the support team should be in your inbox within a short time after your request. In addition, there is a web form on the casino site, that you can use to get in touch with the support staff. During our review process we only had good experiences with the customer service team.

Safety and reliability must be assured in every licensed Online Casino, if they would like to keep their licenses. The reliability is checked constantly by the Kahnawake Gaming Commission, who is the respective commission in this case.

To simplify responsible gaming, CaptainCooks Casino provides several player protection options. In your account settings you can choose to:

  • Self exclude from the casino
  • Pause your account
  • Definie resctrictions for your deposits

Furthermore, CaptainCooks Casino refers to the NGO GA, that you can contact if you have a problematic gambling behaviour.

Customer support

Email support available
Live chat available
Phone not available

CaptainCooks Casino Bonus

New players can grab the CaptainCooks Casino Sign-up Offer. With the Bonus you can claim up to 100 Chances. You can try all games from the game collection, e.g. from the providers Microgaming, because the Chances are not connected to slots You can claim the Chances if you cash in at least C$5 using Visa, UPayCard or Bitcoin or anoter payment methods available at CaptainCooks Casino. It is not necessary to key in a Chances Code at CaptainCooks Casino.

You need to activate your Chances in your account settings. Your Chances are split up into 100 packages of 1 Chances each. There is no winning cap, that counts for your Chances, which means that you can achieve unrestricted sums when you play with them. Claiming other Bonuses parallelly is not an option after the Welcome Offer was unlocked. Cashing out your Chances winnings is an option once you have wagered 60 times. You have an unlimited amount of time for the fulfilment of the wagering criteria.

Gifts
Special offers
Tournaments
Loyalty programme
VIP programme
CaptainCooks

Incentives

To our knowledge, apart from the CaptainCooks Casino welcome bonus momentarily no additional bonuses (i.e. a highroller bonus or a no deposit bonus) are available. At CaptainCooks Casino becoming member of a loyalty programme or availing of VIP customer advantages is not possible. It is possible that registered players may participate in slot tournaments in the future, however at present we do not have any information about that topic.

CaptainCooks Casino Operator Infos

CaptainCooks Casino, started in 2003, is a product of the operator Escrow Services Overseas Limited. Luxury Casino, UK Casino Club, Cosmo Casino and run 13 additional online casinos by Escrow Services Overseas Limited. As far as we know, the operator has not sought a listing on the stock market. To ensure a high reliability standard, CaptainCooks Casino is licensed by the following authority:

  • Kahnawake Gaming Commission

CaptainCooks Casino sister brands

CaptainCooks Casino review

Our conclusion

In conclusion, CaptainCooks Casino provides a varied casino atmosphere for experienced customers as well as newbies. As the games lobby includes slots from 1 different game providers, the slot selection can be described as average. In addition, every player should find a payment option that fits his preferences as all common payment methods are accepted. Furthermore, the deposit bonus is sufficient and available to all new players. If you register at CaptainCooks Casino you can find out yourself.

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CaptainCooks Casino review
CaptainCooks Casino review
CaptainCooks CaptainCooks
Average
Software provider
Top slots
Licenses
Withdrawal methods
Deposit methods
1
7
1
15
42
15
50
2
9
12
Live chat
Tournaments
Loyalty programme
Weekend payouts
Sports betting

FAQ

Is it essential to be owner of a credit card if I want to play at CaptainCooks Casino?

You will find severaldifferent payments at the cashier section of the majority of online casinos. Apart from credit cards (i.e. MasterCard or Visa) at CaptainCooks Casino you can choose Visa Electron, Postepay, UPayCard or UseMyFunds and other payment options.

What do I have to do to receive the CaptainCooks Casino welcome package?

Only a few simple steps are required to get the package. In the first step, the casino asks you to create an account. Then, activating the bonus with a deposit of the minimal required amount of money is necessary. Afterwards, nothing stands in the way of utilizing the bonus, but be aware of the T&Cs that apply.

How much time will the pay-out of my winnings take?

The pay-out time is dependent from the withdrawal method that you want to make use of. For some withdrawal options pay-outs only take a few hours, whereas other withdrawal options are transacted within up to 5 working days. If you are interested in getting detailled information, contact the CaptainCooks Casino customer service.

Why am I not able to open the CaptainCooks Casino site?

Technical problems may be the reason why the official site at the moment is not working. If you want to play nevertheless, select one of our CaptainCooks Casino alternatives or give it a try later.

Am I required to download a CaptainCooks Casino App before I can play with my mobile device?

No additional download of an app or .apk is necessary when playing with a mobile device. You can use the casino’s website directly with your web browser, no matter if you use an iOS or Android device.

Can I use the CaptainCooks Casino mobile site with every device?

Yes, the mobile version should be compatible with each current mobile device since it is browser-based. In the listing below you can see further infos about the compatible devices.

How can I create an account at CaptainCooks Casino?

First, entering your personal details into the sign-up form that you find at the CaptainCooks Casino sign-up page is required. Next, carrying out the CaptainCooks Casino account validation is required. An e-mail with detailed instructions should be sent to you within a short time after you have sent the sign-up form.

Can I utilize Firefox to play at CaptainCooks Casino?

Because the casino’s website makes use of the newest version of HTML5, it should work for all usual web browsers like Firefox, Chrome and Safari. In case there are trouble displaying the official site find out if you need to install a browser update.

Can I be sure that registering at CaptainCooks Casino is safe?

The regulation of CaptainCooks Casino is done by the Kahnawake Gaming Commission. Retaining the license requires the casino to meet many requirements, so the safety is ensured.

List of compatible mobile devices

Brands compatible devices
Samsung
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

New casinos

Welcome offer is for new customers only. The minimum deposit is £10. A thirty times wagering requirement applies on the first and all subsequent welcome bonuses and certain games contribute a different percentage to the wagering requirements.

Welcome offer is for new customers only. The minimum deposit is £10. A thirty times wagering requirement applies on the first and all subsequent welcome bonuses and certain games contribute a different percentage to the wagering requirements.