There are several options to get in touch with the Casino Nile customer support. For one thing, the customer support can be contacted via email (firstname.lastname@example.org). Usually, you receive a reply to your request within a short time. In addition, another contact opportunity is the web form, that is available on the casino site. Besides, Casino Nile offers a live chat directly on the casino site, that can be reached 24/7. While testing the casino, we asked the customer care staff a few questions. They provided useful and fast replies to all of them. Prior to contacting the customer support, however, you also have the chance to consult the FAQ section.
Safety and fairness must be ensured in every licensed Casino, if they want to retain their licenses. Making use of SSL128 encryption for their site is an example of the security measures, that Casino Nile uses. The UK Gambling Commission and Malta Gaming Authority, that gave a license to Casino Nile, examine the safety on a regular basis.
As it is the case in some other casinos, Casino Nile bring sforward responsible gaming by implementing player protection services. You have the option to:
- Limit your turnover
- Cap your losses
- Display your player history.
Furthermore, if you have a problematic gambling behaviour, you can reach out to the NGO Gamcare, that Casino Nile is referring to.