Casoo review
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Casoo review
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Casoo review

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Games
up to 2.300
Customer support
Live chat
daily
Email
Company
SG International N.V.
Gambling Licence
Curaçao eGaming
Curaçao
Mobile
Live Casino
Overall rating
4 / 5.0
Most Payments
376. Place
Most Game Studios
223. Place
Casoo review Screenshot Casoo review Screenshot

About Casoo

Being established in 2019, at Casoo players can benefit from large selection of Casino Games. At present, a portfolio of 27 software studios with a number of more than 1,800 varied games are offered by the casino. Dependent upon the country that you live in the accurate count of games may be different. Security and fairness of Casoo are monitored by the Curaçao eGaming. In addition to English, the casino provides the possibility to change the site’s language to 6 other options, including Finnish and Danish. New customers can activate a welcome Bonus on their first deposit. For more information about the casino keep on reading our Casoo review.

Games and Software Provider at Casoo

There are various different games accessible at Casoo, providing appropriate content for players of all skill levels. You will find progressive jackpots, themed games and, of course, a variety of slots like classic slot games, video slot games and 3D slot games. The best slots from well-established game studios, including iSoftBet, Play’n GO and Evolution Gaming, can be found likewise. Additionally, you have the chance to also test table games – i.e. from Habanero, World Match or PariPlay – and live casino games from Pragmatic Play, Ezugi and Microgaming.

Payments at Casoo

Casoo offers various payment methods. The casino provides you with popular e-wallets like Zimpler or WebMoney and credit cards, for one thing Visa or MasterCard. In addition, you can utilize prepaid payments like Paysafecard or Neosurf while bank transfer methods are not accepted. Have in mind: The deposit limits per payment method are varying. The Casoo deposit limits of the payment methods can also be found in the table below:

  • E-wallets: Not less than €10 and maximal amount of €5000.
  • Credit cards: Between €10 and €4000.
  • Prepaid cards: not less than €10 and a maximum of €5000.

Withdrawals

Of course, the casino also accepts many withdrawal options. The casino does not offer pay-outs with prepaid options, but there are various other options like Bank Wire Transfer, Zimpler, WebMoney and MasterCard. If you want to request a pay-out, a fee of 10 percent will be charged. It should be noted that when it comes to pay-out times weekends are also included.

Top Slots at Casoo

Gemix
Gemix
Play game
Fire Joker
Fire Joker
Play game
Black Mamba
Black Mamba
Play game
Hot Spin
Hot Spin
Play game
Legacy of Egypt
Legacy of Egypt
Play game
Rise of Merlin
Rise of Merlin
Play game
Who wants to be a Millionaire
Who wants to be a Millionaire
Play game
Gorilla Kingdom
Gorilla Kingdom
Play game
The Dog House
The Dog House
Play game
Annihilator
Annihilator
Play game

Casoo Registration and Account Verification

Registering at Casoo only requires you to follow a few steps. At first, you are asked to click on the registration button and enter a few personal information to the form that opens. After completing the Casoo registration form you have to confirm your account. To this end, you get a confirmation link via email. Just follow this link to confirm your email address. Finalizing the validation allows you to start to play.

Undergoing an account verification is needed at Casoo in order to carry out payments. Therefore, the casino requires you to turn in a scan of an official document (Driving License, ID Card or Passport). In addition, the casino demands a supplier bill (Bank statement, Gas bill or Electricity bill) for the validation of your abode. It is no allowed to upload a supplier invoice that is older than 180 days.

Customer Service and Security at Casoo

If you have any questions,, you can reach out to the Casoo customer support in different ways. One contact option is the support phone or alternatively the customer service email (support@casoo.com). Typically, the response of the support team should be in your inbox within a short time after your request. The customer service staff always responded to our questions in a helping and quick way, when we were scrutinized the casino.

Safety and reliability must be assured in every licensed Casino, if they want to retain their licenses. Encoding their site with SSL128 is one of the safety precautions, that Casoo implements. The reliability is reviewed regularly by the Curaçao eGaming, who are the corresponding commissions for Casoo.

In order to implement responsible gaming, Casoo provides some player protection measures. You have the possibility to:

  • Exclude yourself from the casino

Customer support

Email support available
Live chat available
Phone available

Casoo Bonus

New players can get a welcome bonus. Claiming the 100% bonus, you can enlarge your funds to a maximal amount of €300. As an addition to your bonus money you can also claim 100 Free Spins for the games Wolf Gold, Book of Dead or Fire Joker. When paying in €300, you receive the maximal bonus and then have a total amount of €600 for placing bets. You do not need to type in a bonus code.

After your deposit your bonus credits should automatically appear in your account within a short time. A cancellation of the bonus is possible if you wish not to use it. After your cash funds are spent, all bets are made with your bonus funds. Slots from Evolution Gaming, iSoftBet or Play’n GO, to state only a few software studios from the present collection, can be played with the bonus money. Casoo does not permit you to use multiple welcome promotions parallelly.

In order to cash out your winnings, the bonus needs to be wagered 25 times. On top of that, the winnings from your Free Spins underlie wagering criteria of 35 times. Your bonus will forfeit when carrying out a pay out before the completion of the turnover requirements. You have all the time you need, because at Casoo the turnover criteria are not subject to any time restriction.

Bonus details

Deposit
Bonus in %
Bonus in €
Wagering
Turnover
€20
100%
€20
25xB
€500
€150
100%
€150
25xB
€3.750
€300
100%
€300
25xB
€7.500
€600*
100%
€300
25xB
€7.500
Gifts
Special offers
Tournaments
Loyalty programme
VIP programme
Casoo

Casoo Incentives

In addition to the welcome bonus, Casoo offers other bonuses for existing customers, for example a cashback bonus or daily deals. The casino may, however, have defined specific terms for these offers that you should read before claiming any promotions. Moreover, the casino rewards established players with seasonal offers. While some other casinos offer a loyalty programme or advantages for VIP customers, Casoo does not do so. As far as we know, the casino does not arrange tournaments for live casino, slots or table games as some other casinos do.

Casoo Operator Infos

Ever since the start in 2019, Casoo is operated by SG International N.V.. Hitherto, the operator has no additional casino products. As far as we know, it has not joined the stock exchange. To ensure a high security standard, Casoo is licensed by the following authority:

  • Curaçao eGaming with the license number 8048/JAZZ2015-035

Casoo sister brands

Casoo review

Our conclusion

In total, at Casoo experienced players and newcomers can enjoy an entertaining casino atmosphere. Consisting of 27 popular game studios, the casino games section is diverse. While you can deposit and withdraw with most standard payment options, the variety still could be a little larger. Moreover, the generous welcome bonus can be unlocked by all new players. So, register now at Casoo to convince yourself!

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Casoo review
Casoo review
Casoo Casoo
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
30
84
5
1
18
17
15
50
2
2
9
12
Live chat
Weekend payouts
Tournaments
Loyalty programme
Sports betting

FAQ

Do I need to download an App before I can play with my mobile device?

No, at Casoo you can play with your mobile device without any further download of an .apk or app. With iOS and Android devices alike the casino’s site can be used directly with your browser.

How do I know it is safe to sign up at Casoo?

The Curaçao eGaming regualtes Casoo. You can be certain about the safety since casino must comply with several prerequisites in order to maintain the license.

After winning at the casino, how long does it normally take to withdraw my winnings?

The pay-out time varies from one payment method to another. For some payments pay-outs only take a few hours, while other payment methods are transacted within a few business days. If you would like to receive detailled information, visit the Casoo cashier section or get in touch with the customer support.

Can I visit Casoo with every web browser?

The casino’s website makes use of the newest HTML5 version, meaning it is compatible with all regular browsers, for example Firefox, Safari and Chrome. If there occur trouble displaying the official site find out if you need to install a browser update.

What can I do if the official site of Casoo is not working?

It is possible that the casino has technical problems. Our recommendation is to play at one of our Casoo alternatives or giving it a try later.

What do I have to do to join Casoo?

To create your account click on our link to Casoo and type in your personal information into the sign-up form that you can see on the login page. After that, undergo the Casoo account verification process. The casino should send an e-mail with exact instructions to you within a short time after you have filled out the registration form.

Am I required to make use of a credit card to initiate payments at Casoo?

You can find severaldifferent payment methods at the cashier section of most online casinos. Zimpler, Neosurf, WebMoney or Paysafecard are only a few alternatives to credit cards that are offered at Casoo.

Is every device compatible with the mobile Casoo website?

Using the mobile website is possible with all common mobile devices since it is designed as a browser-based web app. Checking out the listing below will help you finding further infos about the compatible devices.

List of compatible mobile devices

Brands compatible devices
Samsung
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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