Casumo review
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Casumo review

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Games
up to 3.000
Customer support
Live chat
daily
Email
Company
Casumo Media Limited
Gambling Licence
Spelinspektionen
Sweden
Danish Gambling Authority
Denmark
Malta Gaming Authority
Malta
UK Gambling Commission
United Kingdom
Mobile
Live Casino
Overall rating
5 / 5.0
Most Payments
230. Place
Most Game Studios
132. Place
Casumo review Screenshot Casumo review Screenshot

About Casumo

Casumo has been around since 2012 and is completely focused on casino games. Presently, the game selection comprises games from 39 different software studios, who have a total number of more than 2,600 games. It might be that not all of these games are available to you, dependent upon the country that you live in. To guarantee a high level of safety, Casumo is regulated by the Danish Gambling Authority, UK Gambling Commission, Spanish Directorate General for the Regulation of Gambling and 2 further regulatory authorities. Beside English, you have 5 more language options (i.e. Danish or Finnish). As a new customer you can avail from a sign-up Bonus. Read our Casumo review to find out everything you need to know about the casino.

Games and Software Provider at Casumo

There are plenty of different games accessible at Casumo, providing suitable content for players of all experience levels. Along with themed games and progressive jackpots you can select classic slot machines, video slot games and 3D slots, to name just a few options. Naturally, the casino provides the best slots from Novomatic, Evolution Gaming or Elk Studios as well as other top game studios. Furthermore, table games – i.e. from NetGaming, Pragmatic Play or Barcrest – and live dealer games (i.e. from Evolution Gaming, Microgaming and Pragmatic Play) are also part of the games lobby.

Payments at Casumo

Depositing at Casumo is possible using a lot of payment methods. Credit cards, for one thing JCB or Visa, are available in the casino’s payment section as well as popular e-wallets like EcoPayz and Zimpler. Additionally, making a deposit is possible via bank transfer, for example Sofort or Trustly, or with prepaid cards like Paysafecard and AstroPay. It should, however, be noted that depending on your country there might be different payment methods available. Have in mind: The deposit limits may differ from one payment option to another. You can contact the customer service or see the Casumo deposit limits in the cashier section.

Withdrawals

If you would like to withdraw your winnings, of course, you can also choose from differentpayout options. Prepaid options cannot be used, but you can withdraw your money via Zimpler, EcoPayz, Trustly as well as Sofort, to state only a few withdrawal methods. Payouts are restricted to a monthly minimum of €10. At Casumo there are no limitations regarding free withdrawals, so you can carry out an unlimited number of free pay-outs. Hence, the casino does not charge any withdrawal fees. After your request the withdrawal process is carried out automatically. The Casumo withdrawal time normally amounts between 1 and 5 days. A big plus is that when it comes to pay-out times the weekend is also included.

Top Slots at Casumo

Berryburst MAX
Berryburst MAX
Play game
Robin Hood: Shifting Riches
Robin Hood: Shifting Riches
Play game
Gorilla Kingdom
Gorilla Kingdom
Play game
Avalon II
Avalon II
Play game
Rise of Maya
Rise of Maya
Play game
Butterfly Staxx
Butterfly Staxx
Play game
Dolphin's Pearl
Dolphin's Pearl
Play game
Hanzo´s Dojo
Hanzo´s Dojo
Play game
Reel Rush
Reel Rush
Play game
Dazzle Me
Dazzle Me
Play game

Casumo Registration and Account Verification

To register at Casumo you only have to follow a few steps. At first, type in your personal data in the registration form. After completing the Casumo registration form you have to validate your account. To this end, you are usually provided with a confirmation link via mail, which you have to follow. As soon as you have validated your account, you can begin to play.

Before you can initiate transactions at Casumo you have to carry out an account verification. To this end, it is necessary that you provide a scan of an official document (id card or passport). In addition, you must confirm your abode by turning in a provider receipt (electricity bill or gas bill) or a banking document (credit card photo). When turning in a provider receipt, check if it was issued less than 90 days ago. The casino requires you to hand in the corresponding documents via mail. Casumo should not need more than a few moments to confirm your verification.

Customer Service and Security at Casumo

Casumo provides a few contact opportunities to reach out to the customer service. You can send an email to the customer care (hey@casumo.com) as an example. Normally, you receive a reply to your request within a short time. Additionally, utilizing the web form on the casino site is another contact opportunity. The customer support staff always answered our questions in a useful and fast way, when we were checking the casino.

In order to keep their licenses, Casinos need to be reliable and offer the highest levels of safety. Casumo assures that the highest security standards are fulfilled by utilizing SSL128 encryption for the site. The corresponding commissions (in this case Spanish Directorate General for the Regulation of Gambling, Danish Gambling Authority and UK Gambling Commission) review the fairness constantly.

In order to aid responsible gaming, Casumo provides some player protection measures. These measures provide you with the possibility to:

  • Set a turnover limit
  • Set a loss cap
  • Narrow down your sessions

Additionally, if you have a problematic gambling behaviour, you can contact the NGO GamblingTherapy, that Casumo refers to.

Customer support

Email support available
Live chat available
Phone not available

Casumo Bonus

The sign-up bonus is open to all new players. The 100% bonus matches your first deposit up to €300. Pay in more than €10 by making use of Trustly, Sofort or Zimpler as well as further payment options to qualify for the package. Getting the maximum bonus is possible, if you pay in €300. Then your balance to play with is €600. You do not have to type in a bonus code.

The automatic credit of your bonus money should be finished within a short time. You are allowed to cancel the bonus, if you do not want to use it. Your cash funds will be used initially, followed by your bonus funds. You have the option to try slots from NetEnt, Evolution Gaming or Novomatic, as well as other popular game studios from the present portfolio. Activating the Casumo welcome offer, you are not allowed to activate further bonus at the casino at the same time.

In order to withdraw your winnings, the bonus needs to be wagered 30 times within 183 days. Before fulfilling the wagering criteria it will cause the termination of your bonus if you withdraw your winnings. If you do not manage to complete the conditions within the time limit, your bonus and your winnings will forfeit. Of course, this will not compromise on your cash balance.

Bonus details

Deposit
Bonus in %
Bonus in €
Wagering
Turnover
€10
100%
€10
30xB
€300
€150
100%
€150
30xB
€4.500
€300
100%
€300
30xB
€9.000
€600*
100%
€300
30xB
€9.000

*Even if you pay in amounts higher than €300, this 100%-bonus will be capped at the highest bonus amount of €300.

Gifts
Special offers
Tournaments
Loyalty programme
VIP programme
Casumo

Casumo Incentives

Currently you do not have the chance to activate any additional promotions apart from the welcome bonus (for example a no deposit bonus or a highroller bonus). However, there are seasonal offers for registered customers. Some casinos have VIP player benefits or a loyalty program, however, at Casumo this is not available. Casumo also arranges slot tournaments regularly. When participating in these tournaments you can receive cash.

Casumo Operator Infos

Casumo, which was launched in 2012, is a casino brand of Casumo Media Limited. Up to now, this operator does not have any other casinos. To our knowledge, it is not publicly listed. As the operator is committed to high safety standards, the following commission has licensed this casino:

  • UK Gambling Commission with the license number 39265
  • Malta Gaming Authority with the license number MGA/B2C/217/2012

Casumo sister brands

Casumo review

Our conclusion

In total, Casumo is a very promising casino eligible for customers of different skill levels. As the games section provides games from 39 popular game providers, the slot variety can be charecterized as diverse. Additionally, payments can be initiated with a lot of different payments. On top of that, after the registration as a new customer grabbing the rewarding deposit bonus will be possible. If you sign up at Casumo you can find out yourself.

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Casumo review
Casumo review
Casumo Casumo
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
42
109
2
4
28
27
15
50
2
2
9
12
Live chat
Weekend payouts
Tournaments
Sports betting
Loyalty programme

FAQ

Is it essential to download a Casumo App when playing with a mobile device?

No, playing with your mobile device does not demand a further download of an app or .apk. Android and iOS devices should be able to display the casino’s site directly via a web browser.

Can I utilize my iPhone to play at the mobile version of Casumo?

Yes, you should be able to utilize the mobile website which is a web-app with all common mobile devices. Checking out the table below will help you finding detailed infos about the compatible devices.

My mobile phone problems to visit the official site of Casumo, what options do I have?

The problems may occur due to technical issues. We recommend to either try one of our Casumo alternatives or to give it a try at a later time.

Does Casumo offer payment options apart from credit cards?

At the majority of online casinos you are able to select from a vast range of different payments. EcoPayz, Sofort, Trustly or AstroPay are only a few substitutes for credit cards that are accepted at Casumo.

How does signing up at Casumo work?

In the first step, entering your personal data into the sign-up form that you find at the Casumo login page is required. Afterwards, carry out the Casumo account verification process. An e-mail with more information on how to validate your account should be sent to you shortly after sending the registration form.

Which steps are required to receive the welcome package from Casumo?

Activating the bonus is simple. First, fill out the sign-up form that you find at the sign-up site. Then, when signing in to your account, pay in at least the minimum accepted amount of money. Now, the bonus is available to you, but keep in mind the T&Cs.

Why do I need to validate my identity to request payments at Casumo?

The ID verification is a security measure that most casinos utilize. Carrying out payments with a false name becomes impossible this way.

How do I know it is safe to play at Casumo?

The regulation of Casumo is done by the Danish Gambling Authority, Spanish Directorate General for the Regulation of Gambling and UK Gambling Commission. You can be certain about the safety because casino has to meet several conditions in order to keep the licenses.

Is it possible to visit Casumo with any web browser?

The casino’s website is based on the recent HTML5 version, meaning it is compatible with all usual browsers, for instance Firefox, Chrome and Safari. In case the official website does not work, check if you updated your browser to the latest version.

How long will it take to withdraw my won sums?

The withdrawal time varies from one payment option to another. Pay-outs with e-wallets are typically transacted instantly, whereas other methods like credit cards or bank transfer might take up to 5 working days. If you would like to get specific info, take a look at the Casumo cashier section or get in touch with the customer support.

List of compatible mobile devices

Brands compatible devices
Samsung
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

New casinos

New Customers Only. Deposits made with e-wallets (Neteller, Moneybookers etc.) are not valid. Wagering requirements (x45) apply. Some games contribute less to the wagering requirement, some games contribute nothing. Please see terms & conditions for further details.

New Customers Only. Deposits made with e-wallets (Neteller, Moneybookers etc.) are not valid. Wagering requirements (x45) apply. Some games contribute less to the wagering requirement, some games contribute nothing. Please see terms & conditions for further details.