EuroPalace review
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EuroPalace review
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EuroPalace review

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Games
up to 600
Customer support
Live chat
daily
Email
Company
Buffalo Partners Ltd.
Gambling Licence
Kahnawake Gaming Commission
Malta Gaming Authority
Malta
Mobile
Live Casino
Overall rating
4.1 / 5.0
Most Payments
244. Place
Most Game Studios
229. Place
EuroPalace review Screenshot EuroPalace review Screenshot

About EuroPalace

Being launched in 2009, at EuroPalace customers can profit from a sophisticated suite of products, including casino Poker and Live Dealer. Currently, players can play a large library of 3 game providers, who provide a total number of 559+ games. Depending on the country that you live in the precise count of games might differ. The Malta Gaming Authority and Kahnawake Gaming Commission watch over fairness and security of EuroPalace. Beside English, the casino provides the chance to change the website’s language to 9 more options (i.e. German or Finnish). You can claim the new customer offer if you pay in for the first time after the registration as a new customer. For additional info on the casino keep on reading our EuroPalace review.

Games and Software Provider at EuroPalace

At EuroPalace customers can benefit from a broad assortment of different games. You can play video slot games, classic slot machines, 3D slots as well as progressive jackpots and themed games. Of course, the casino provides the best slots from NetEnt, Evolution Gaming or Microgaming and other top software studios.

Payments at EuroPalace

To make a depositat EuroPalace you can use sundry deposit options. Credit cards, for example MasterCard or Visa, are available in the casino’s payment area as well as common e-wallets like QIWI and EcoPayz. Additionally, bank transfer deposits like UseMyFunds and Sofort are accepted as well as prepaid payments, for example Visa Electron or Postepay. It should, however, be mentioned that depending on your country there might be different payment methods available. Note: There may be varying deposit limits for each payment method. Learn more about the EuroPalace deposit limits in the cashier section or contact the customer service.

Withdrawals

Naturally, there are also many pay-out methods that you can select to pay out your winnings. Even though prepaid options are not available for pay-outs, you can make use of payment options like Visa, QIWI, instaDebit as well as EcoPayz. At EuroPalace you can request an unlimited quantity of free withdrawals. This means that independently from the volume of your requested withdrawals, no withdrawal fees will be charged. After you initiated a withdrawal, it is checked manually by the casino. Your withdrawals are also carried out on weekends, which is a big plus.

Top Slots at EuroPalace

Dream Catcher
Dream Catcher
Play game
Mega Moolah
Mega Moolah
Play game
Butterfly Staxx
Butterfly Staxx
Play game
Guns N Roses
Guns N Roses
Play game
Motörhead
Motörhead
Play game
Mermaids Millions
Mermaids Millions
Play game
Berryburst MAX
Berryburst MAX
Play game
Monopoly Live
Monopoly Live
Play game
Dazzle Me
Dazzle Me
Play game
Ozzy Osbourne
Ozzy Osbourne
Play game

EuroPalace Registration and Account Verification

The sign up process at EuroPalace is uncomplicated. First, you need to click on the registration button and enter some personal details to the form that appears. After filling in the EuroPalace registration form you have to validate your account. To this purpose, you usually get a confirmation link via mail or other instructions via SMS. After this approval process you can start to play.

In order to make any pay-outs the casino demands you to complete the account verification. To this end, the casino requires you to upload a scan of an official document (id card, passport or driving license). In addition, a provider invoice (gas bill, bank statement or electricity bill) is necessary to validate your address. It is no allowed to submit a provider invoice that is older than 90 days.

Customer Service and Security at EuroPalace

There are several ways to contact the EuroPalace customer service. You can send an email to the customer care (support@casinodesk.com) as an example. Normally, the email service staff answers within a short time after your request. EuroPalace offers a live chat directly at the casino. When reviewing the casino, we asked the customer care staff a few questions. They gave helpful and quick responses to all of them.

Casinos can only retain their licenses, if they are safe and fair. Utilizing SSL128 encoding for their site is one example of the security measures, that EuroPalace utilizes. The reliability is reviewed by the according commissions (in this case Malta Gaming Authority and Kahnawake Gaming Commission) regularly.

To simplify responsible gaming, EuroPalace provides several player protection procedures. In your account settings you can choose to:

  • Exclude yourself from the casino
  • Definie limits for your deposits

Furthermore, EuroPalace refers to the NGO Gamcare, that you can contact if you have a gambling problem.

Customer support

Email support available
Live chat available
Phone not available

EuroPalace Bonus

The EuroPalace sign-up bonus is accessible to all new players. Your first-time deposit will be increased to a maximum amount of €200 by using the 100% bonus Pay in at least €10 by making use of UseMyFunds, QIWI or Visa Electron and other payment options to qualify for the offer. A payment of €200 will qualify you for the maximal bonus. Then you can avail from a total sum of €400 to play with. You are not required to enter a bonus code.

Since the bonus credit process takes place automatically, it should not last long until the Bonus appears in your account. You are permitted to cancel the bonus, if you do not want to utilize it. Placing bets with your bonus funds is permitted when you have used up your cash funds. You can try slots from Microgaming, NetEnt or Evolution Gaming, as well as further well-known software studios from the current portfolio, using your the bonus money. At EuroPalace you are not able to claim more than one new customer bonus parallelly.

A cash out of your winnings requires you to wager the bonus 50 times. Your bonus will forfeit if you request a cash out before the turnover requirements are finished. You have all the time you need, since at EuroPalace the wagering criteria are not subject to any time limitation.

Bonus details

Deposit
Bonus in %
Bonus in €
Wagering
Turnover
€10
100%
€10
50xB
€500
€100
100%
€100
50xB
€5.000
€200
100%
€200
50xB
€10.000
€400*
100%
€200
50xB
€10.000

*Even if you deposit amounts higher than €200, this 100%-offer will be capped at the maximum bonus amount of €200.

Gifts
Special offers
Tournaments
Loyalty programme
VIP programme
EuroPalace

Incentives

To our knowledge, other than the EuroPalace welcome package momentarily no further bonuses (i.e. a highroller bonus or a no deposit bonus) can be activated. In contrast to some other casinos EuroPalace does not provide a loyalty programme or advantages for VIP players. Whereas some other casinos organize table game, live casino or slot tournaments, as far as we know at EuroPalace this is not the case.

EuroPalace Operator Infos

Since the establishment in 2009, EuroPalace is run by Buffalo Partners Ltd.. JackpotCity, Royal Vegas, All Slots and run 14 more online casinos by Buffalo Partners Ltd.. To our knowledge, it is not quoted on the stock market.

EuroPalace sister brands

EuroPalace review

Our conclusion

In sum, EuroPalace is an interesting casino suited for customers of different skill levels. As the games portfolio provides slots from 3 different software studios, the slot variation can be charecterized as average. Additionally, all common deposit and withdrawal methods are available, so every player should be able to find a method that best suits his preferences. Moreover, the deposit bonus is generous and available to all new customers. Convince yourself by signing up at EuroPalace.

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EuroPalace review
EuroPalace review
EuroPalace EuroPalace
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
Welcome bonus International
3
37
1
2
16
24
€200 (100%)
15
50
2
2
9
12
€397 (125%)
Live chat
Weekend payouts
Tournaments
Loyalty programme
Sports betting

FAQ

Can I make use of Chrome to play at EuroPalace?

Because the casino’s site uses the recent version of HTML5, it should be working for all regular web browsers like Firefox, Safari and Chrome. In case there occur trouble opening the official website examine if you need to install a browser update.

How does registration process at EuroPalace work?

In the first step, go to the EuroPalace login page where you find the registration form and type in your personal information. Next, validate your account at EuroPalace. The casino should send an with more information to you shortly after you have sent the registration form.

Do I need to download an App before I can start playing with a mobile device?

No, playing with a mobile device does not demand a further download of an app or .apk. You are able to visit the casino’s website directly via your web browser, no matter if you use an iOS or Android device.

How long is the average withdrawal time for won sums at the casino?

The pay-out time depends on the payment option that you would like to make use of. The withdrawal may be transacted instantly or take a few business days, dependent from the withdrawal option you choose. To receive detailled info you should get in touch with the EuroPalace customer support or visit the cashier section.

Can I be sure that registering at EuroPalace is safe?

The licenses that EuroPalace has are issued by the Malta Gaming Authority and Kahnawake Gaming Commission. You can be certain about the safety because casino must meet many prerequisites to maintain the licenses.

Can I utilize my Samsung Galaxy to play at the mobile version of EuroPalace?

Yes, you are able to utilize the mobile version which is a web-app with each common mobile device. In the listing below you can see detailed information about the compatible devices.

Does EuroPalace provide deposit methods apart from credit cards?

At the majority of online casinos you can choose from a broad range of different deposit options. Apart from credit cards (i.e. Visa or MasterCard) at EuroPalace you can select UseMyFunds, QIWI, Postepay or Visa Electron and other deposit methods.

What options do I have if the site of EuroPalace is not working?

It is possible that the casino has technical issues. Our recommendation is to test one of our EuroPalace alternatives or to give it a try later.

List of compatible mobile devices

Brands compatible devices
Samsung
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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