At Get Lucky customers can choose from a broad selection of different games. You can play video slot machines, 3D slots, classic slots as well as themed titles and progressive jackpots. Outstanding game providers like Yggdrasil, Play’n GO and Playtech are available as well as the best slots from other excellent names. Additionally, you can also test table games (for example from Betsoft, Relax Gaming or Oryx Gaming) and live casino games (i.e. from Playtech, Oryx Gaming as well as Evolution Gaming).
Games
up to 1.700
Customer support
Company
COE Services Limited
Gambling Licence
Curaçao
Malta
United Kingdom
Mobile
Live Casino
Overall rating
4.4 / 5.0
Most Payments
478. Place
Most Game Studios
450. Place
About Get Lucky
Being launched in 2014, at Get Lucky customers can enjoy comprehensive selection of casino games. Currently, the casino provides a large game portfolio with 15 different software studios, who created more than 1.523 games so far. It may be that not every game are available to you, dependent upon the country that you live in. Safety and reliability of Get Lucky are monitored by the UK Gambling Commission, Curaçao eGaming and Malta Gaming Authority. Alongside English, the casino’s website is available in 1 further language (i.e. Norwegian). New players can claim the welcome Bonus on their initial deposit. Our Get Lucky review provides further info on the casino, so read on to learn more.
Games and Software Provider at Get Lucky
Payments at Get Lucky
At Get Lucky you can choose from a bunch of different payment methods to make a deposit. Common e-wallets like Skrill or Skrill 1-Tap as well as credit cards like MasterCard or Visa are both available in the casino’s cashier section. Moreover, making a deposit is permitted via bank transfer, e.g Trustly, or with prepaid payments like Visa Electron and Paysafecard. It should, however, be mentioned that the exact range of payment methods differs from country to country. Have in mind: There may be varying deposit limits for each payment option. You can contact the customer service or find the Get Lucky deposit limits in the cashier section.
Withdrawals
Naturally, the casino also accepts various withdrawal options. Withdrawals with prepaid options are not allowed, but the casino offers methods like MasterCard, Skrill, Bank Wire Transfer or Neteller. Payouts are possible for sums beginning at €20 every day. At Get Lucky you can carry out an unlimited amount of free withdrawals. As a result, when withdrawing there won’t be any further withdrawal fees billed by the casino. All withdrawals that you initiate are processed manually. Get Lucky normally completes your pay out within 1 to 24 days. You should, however, take into consideration that your withdrawals will solely be transacted on business days. Moreover, customers at Get Lucky can use pay-out protection services, for instance Reverse Withdrawal.
Top Slots at Get Lucky
Reel Rush 2
Finn and the Swirly Spin
The Wolf’s Bane
Immortal Romance
Vikings
Jumanji
Valley of the Gods
Wilhelm Tell
Starburst
Book of Dead
Get Lucky Registration and Account Verification
The sign up process at Get Lucky is uncomplicated. At first, you are asked to type in some personal information to the sign-up form. After you added all personal data to the registration form, a confirmation of your account is required. Therefore, you should be provided with detailed instructions on the confirmation process via SMS or mail. You can start to play after finalizing the validation process.
Undergoing an account verification is necessary at Get Lucky in order to make payments. To this end, you are required to turn in a scan of an official document (driving license, passport or id card). In addition, you must validate your address by handing in a supplier invoice (bank statement, phone bill or electricity bill) or a banking document (credit card photo, bank account screenshot or e-wallet photo).
Customer Service and Security at Get Lucky
If you have any questions, you can contact the Get Lucky customer service in several ways. For one thing, the customer service can be contacted via email (support@getlucky.com). Typically, it should not last long for the service staff to answer your email. Alternatively, there is a web form on the casino site, that you can use to contact the service staff. To test the customer support, we made a few requests. The team always provided quick and helping answers.
In order to keep their licenses, Casinos need to be reliable and provide the highest standards of security. Get Lucky fulfils the highest security standards by coding their site with SSL128. The UK Gambling Commission, Curaçao eGaming and Malta Gaming Authority are the respective commissions, that review the safety of Get Lucky constantly.
In order to facilitate responsible gaming, Get Lucky provides some player protection measures. You have the possibility to:
- Exclude yourself from the casino
- Suspend your account
Moreover, the NGO Gamcare, that Get Lucky is referring to can be contacted in case of a gambling problem.
Customer support
Email support available
Live chat available
Phone not available
Get Lucky Bonus
The sign-up bonus can be activated by every new player. Making use of the 100% bonus, you can enlarge your funds to a maximum amount of €25. €10 is the minimum required amount, that you can pay in with payment methods like Visa Electron, Paysafecard or Skrill 1-Tap. A deposit of €25 will unlock the maximum bonus. Then you can use a total sum of €50 to play with. No bonus code has to be typed in.
The automatic credit of your bonus money should be completed within 24 hours. The casino provides a cancellation option that you can use if you wish not to make use of the bonus. Your cash funds will be utilized first, followed by your bonus funds. Games from Playtech, Microgaming or Play’n GO, to mention only a few game studios from the current selection, can be played with the bonus money. At Get Lucky you are not permitted to use more than one deposit offer parallelly.
The deposit and the bonus need to be wagered 10 times to withdraw any winnings. Your bonus will forfeit when initiating a withdrawal before the fulfillment of the turnover requirements. Do not forget to complete the criteria punctually, otherwise you will lose your bonus and your winnings. Of course, this will not influence on your cash balance.
Bonus details
Deposit
Bonus in %
Bonus in €
Wagering
Turnover
*Even if you deposit more than €25, this 100%-offer cannot exceed the highest bonus amount of €25.
Gifts
Special offers
Tournaments
Loyalty programme
VIP programme
Get Lucky
Incentives
As far as we know, at the moment no bonus (for example a highroller bonus or a no deposit bonus) other than the new customer bonus can be claimed at Get Lucky. While a few casinos have a loyalty program or advantages for VIP players, Get Lucky does not do so. While some other casinos hold live casino, slot or table game tournaments, to our knowledge at Get Lucky this is not the case.
Get Lucky Operator Infos
The brand Get Lucky was launched in 2014 and is a member of COE Services Limited. Cherry Casino, ComeOn, MobileBet Casino and run 15 more brands by COE Services Limited. To the best of our knowledge, the operator has not applied for a listing at the stock exchange.
Get Lucky sister brands
Our conclusion
In sum, Get Lucky is an outstanding brand eligible for customers of all experience levels. As the games portfolio includes games from 15 different software studios, the game variation can be described as average. In addition, payments can be carried out with various payment methods. On top of that, the welcome bonus is rewarding and accessible to all new players. If you register at Get Lucky you can see for yourself.
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
Welcome bonus 
15
79
1
3
7
13
€25 (100%)
15
50
2
2
9
12
€395 (125%)
Live chat
Tournaments
Loyalty programme
Weekend payouts
Sports betting
FAQ
How can I be sure it is safe to register at Get Lucky?
The regulation of Get Lucky is done by the UK Gambling Commission, Malta Gaming Authority and Curaçao eGaming. Because the casino must meet a lot of prerequisites to retain the licenses you can be sure about the safety.
How much time does it take to pay out my winnings?
All payments have their own pay-out time. Pay-outs with e-wallets are typically transacted immediately, whereas other options like credit cards or bank transfer might require up to 5 working days. To get further info you should get in touch with the Get Lucky customer service or visit the cashier section.
Can I utilize my Samsung Galaxy to play at the mobile website of Get Lucky?
Yes, you should be able to utilize the mobile site which is a web-app with all common mobile devices. For detailed infos on compatible devices check out the table below.
I am not able to display the Get Lucky official site, what can I do?
The problems may occur due to technical issues. We suggest trying it at a later stage or trying one of our Get Lucky alternatives.
Do I need to download an App if I would like to play at Get Lucky with a mobile device?
No, at Get Lucky you are able to play with your mobile device without any additional download of an .apk or app. With Android and iOS devices alike the casino’s website can be used directly with a browser.
Can I make use of Safari to visit Get Lucky?
You should be able to open the website with all common browsers, including Safari, Chrome and Firefox, because the casino uses the recent HTML5 version. Find out if you need to update your browser to the latest version if there occur trouble displaying the official site.
Does Get Lucky provide payment methods apart from credit cards?
Normally, at most online casinos there are provided severaldifferent payment options. At Get Lucky, you can carry out deposits with Trustly, Skrill 1-Tap, Skrill or Visa Electron, to name only some alternatives to credit cards like MasterCard or Visa.
How can I create an account at Get Lucky?
To open your account click on our link to Get Lucky and type in your personal data into the sign-up form that is displayed at the sign-up page. Then, do not forget to perform the Get Lucky account verification. The casino should send an with exact instructions to you within a short time after you have sent the registration form.
How do I get the new customer package from Get Lucky?
Claiming the offer is easy. Initially, you need to complete the sign-up form you find at the registration site. In the next step, paying in the minimal required amount is necessary. Now, you can make use of your bonus, however, do not forget to read the terms and conditions.
List of compatible mobile devices
| Brands | compatible devices |
|
Samsung
|
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3 |
|
Apple
|
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4 |
|
Huawei
|
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5 |
|
HTC
|
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+ |
|
Sony
|
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus |
|
LG
|
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1 |
|
Xiaomi
|
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual |
|
OnePlus
|
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T |
|
Tablets
|
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series |
|
other
|
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone |
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