JackpotCity review
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JackpotCity review
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JackpotCity review

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Games
up to 600
Customer support
Live chat
daily
Email
Company
Buffalo Partners Ltd.
Gambling Licence
Spelinspektionen
Sweden
Kahnawake Gaming Commission
Malta Gaming Authority
Malta
Mobile
Live Casino
Overall rating
4.3 / 5.0
Most Payments
148. Place
Most Game Studios
226. Place
JackpotCity review Screenshot JackpotCity review Screenshot

About JackpotCity

At JackpotCity, established in 1998, a broad package of casino games is available. At present, players can choose from a huge collection of 3 game providers, who provide a total sum of more than 550 top games. It may be that not all of these games are available to you, dependent upon the country that you live in. JackpotCity is licensed by the Spelinspektionen, Malta Gaming Authority and Kahnawake Gaming Commission. Beside English, the casino is accessible in 17 other languages, including German and Finnish. As a new player you are able to profit from a welcome offer. Find out more about the casino in our JackpotCity review.

Games and Software Provider at JackpotCity

Customers of different experience levels should find something appropriate for their taste due to the broad assortment of games. The slot selection comprises all categories you could think of, including classic slots, video slot machines and 3D slots. Themed games and progressive jackpots are also available. Naturally, the casino provides the best slots from Evolution Gaming, NetEnt or Microgaming as well as other well-established software studios. Moreover, you can also play live casino games from Evolution Gaming or Microgaming or table games (i.e. from NetEnt).

Payments at JackpotCity

JackpotCity accepts many different payment options. The casino offers common e-wallets like WebMoney or Todito Cash as well as credit cards, for example MasterCard or Visa. Furthermore, paying in is possible via bank transfer, e.g Trustly or Teleingreso, or with prepaid cards like Visa Electron and Postepay. The selection of deposit and withdrawal options might differ for your country. Note: The casino may have varying deposit limits for each payment method. The JackpotCity deposit limits can be identified in the payment section. Alternatively, you can get in touch with the customer service.

Withdrawals

Naturally, withdrawing is also possible with various withdrawal methods. Making use of prepaid cards is not permitted, but you can select QIWI, iDebit, WebMoney as well as Fast Bank Transfer, to state only a few withdrawal methods. At JackpotCity there are no restrictions regarding free pay-outs, so you can initiate an unlimited volume of free pay-outs. Therefore, when paying out there won’t be any additional withdrawal fees billed by the casino. When you initiate a withdrawal, it is processed automatically. It should not last longer than 24 hours until you receive a withdrawal confirmation mail. Your pay-outs, however, are solely transacted on working days, which should be taken into account.

Top Slots at JackpotCity

Immortal Romance
Immortal Romance
Play game
Gorilla Kingdom
Gorilla Kingdom
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Dead or Alive 2
Dead or Alive 2
Play game
Dead or Alive
Dead or Alive
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Dazzle Me
Dazzle Me
Play game
Narcos
Narcos
Play game
Vikings
Vikings
Play game
Mermaids Millions
Mermaids Millions
Play game
Mega Moolah
Mega Moolah
Play game
Berryburst
Berryburst
Play game

JackpotCity Registration and Account Verification

Signing up at JackpotCity only requires you to take a few steps. First, fill in the sign-up form that appears when clicking the sign-up button. It is necessary to confirm your account once you completed the registration form. Therefore, casinos normally send a confirmation link via mail, that players need to follow. By completing the approval process, you can begin to play.

Undergoing an account verification is needed at JackpotCity in order to initiate payments. To this end, uploading a scan of an official document (passport, id card or driving license) is required. Additionally, a confirmation of your address, that can be completed by uploading a provider bill (electricity bill, gas bill or bank statement), is needed. Bear in mind that the supplier invoice that you submit can not be older than 90 days. To complete the account verification you are required to submit the respective documents via mail. JackpotCity should not require more than a few days to confirm your verification.

Customer Service and Security at JackpotCity

If you have any questions, you can contact the JackpotCity customer support in several ways. For one thing, you can contact the customer care via email (support@playersupportcenter.com). Usually, the response of the service staff should be in your inbox within a short time after your request. Additionally, another contact opportunity is the web form, that is accessible on the casino site. The customer care staff always replied to our questions in a helping and fast way, when we checking the casino.

In order to retain their licenses, Casinos must be reliable and offer the highest levels of security. The JackpotCity website is coded with SSL128 to guarantee the highest level of security. The according commissions, in this case Spelinspektionen, Kahnawake Gaming Commission and Malta Gaming Authority, examine the security regularly.

To aid responsible gaming, JackpotCity provides several player protection measures. The procedures provide you with the option to:

  • Limit your sessions
  • Exclude yourself from the casino
  • Definie limits for your deposits

Furthermore, if you have a gambling problem, you can reach out to the NGO Gamcare, that JackpotCity refers to.

Customer support

Email support available
Live chat available
Phone not available

JackpotCity Bonus

Activating the sign-up offer is allowed to every new customer. You can get up to €400 additional money if you make use of the 100% bonus. Deposits are possible with MasterCard, Trustly or Teleingreso and need to be at least €10. Getting the highest bonus is permitted, if you deposit €400. Then your funds to play with is €800. Unlocking the offer does not require a bonus code.

The automatic credit of your bonus money should be completed within a short time. You are allowed to reject the bonus, if you do not want to utilize it. Your bonus funds are available for placing bets after your cash funds are used. Utilizing your bonus funds is permitted for slots from Microgaming, Evolution Gaming or NetEnt and other well-known software studios from the current portfolio. JackpotCity does not allow you to claim multiple welcome bonuses parallelly.

A cash out of your winnings requires you to wager the bonus 50 times. Requesting a withdrawal before you finished the turnover criteria leads to the expiration of your bonus. Your bonus and your winnings will expire if you do not comply with the defined time limit. Your cash balance, of course, remains.

Bonus details

Deposit
Bonus in %
Bonus in €
Wagering
Turnover
€10
100%
€10
50xB
€500
€200
100%
€200
50xB
€10.000
€400
100%
€400
50xB
€20.000
€800*
100%
€400
50xB
€20.000

*Even if you pay in amounts higher than €400, this 100%-offer will be capped at the maximum bonus amount of €400.

Gifts
Loyalty programme
VIP programme
Special offers
Tournaments
JackpotCity

Incentives

As far as we know, at the moment no promotion (e.g. a highroller bonus or a no deposit bonus) apart from the new customer offer can be claimed at JackpotCity. Entering the loyalty scheme will give you acces to more incentives As a participant of this reward scheme receiving reward points and redeeming them for bonuses or free spins is an option. Moreover, the casino provides individual promos & bonuses for VIP customers. Some casinos arrange slot tournaments for existing customers, but momentarily we do not have any info on JackpotCity tournaments.

JackpotCity Operator Infos

The brand JackpotCity was started in 1998 and is a product of Buffalo Partners Ltd.. Buffalo Partners Ltd. has started 14 more brands, for example Spin Palace, Royal Vegas or All Slots. To the best of our knowledge, it has not sought a listing at the stock market.

  • Malta Gaming Authority with the license number MGA/B2C/145/2007
  • JackpotCity sister brands

    JackpotCity review

    Our conclusion

    In conclusion, when signing up at JackpotCity, skilled customers and newcomers alike can experience a varied casino. As the games lobby includes slots from 3 different software studios, the slot variation can be charecterized as average. Additionally, for your deposits and withdrawals you can choose from many different payment methods. Furthermore, new players can benefit from the rewarding sign-up bonus. Start your gaming experience now by signing up at JackpotCity!

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    JackpotCity review
    JackpotCity review
    JackpotCity JackpotCity
    Average
    Software provider
    Top slots
    Licenses
    Withdrawal methods
    Deposit methods
    3
    37
    3
    27
    50
    15
    50
    2
    9
    12
    Loyalty programme
    Live chat
    Tournaments
    Weekend payouts
    Sports betting

    FAQ

    How does the JackpotCity sign-up work?

    In the first step, open the JackpotCity sign-up page where you find the registration form and type in your personal information. After that, you are asked to verify your JackpotCity account. An e-mail with exact instructions on how to validate your account should be sent to you shortly after submitting the registration form.

    I have problems to visit the website of JackpotCity, what can I do?

    The casino may be experiencing technological issues. If you want to play nevertheless, test one of our JackpotCity alternatives or give it a try later.

    Is it safe to play at JackpotCity?

    The Spelinspektionen, Malta Gaming Authority and Kahnawake Gaming Commission ensures the security of JackpotCity. You can be certain about the safety because casino must meet a lot of requirements in order to retain the licenses.

    Which steps are required to get the welcome offer from JackpotCity?

    You are only required to follow a few simple steps. Initially, fill in the registration form which is located at the sign-up site. In the next step, activating the bonus with a deposit of the minimum required sum is demanded. Now, you can utilize your bonus, nevertheless do not forget to read the terms and conditions.

    Do I have to make use of a credit card to deposit cash at JackpotCity?

    You will find severaldifferent payment options at the cashier section of the majority of online casinos. Alongside credit cards, for example Visa or MasterCard) JackpotCity accepts Trustly, WebMoney, Visa Electron or Todito Cash as well as other payment options.

    How much time will the pay-out of my won amounts take?

    The withdrawal time depends on the withdrawal method that you would like to make use of. The withdrawal may be performed instantly or take a few business days, depending on the payment option you select. The customer service or the JackpotCity cashier section will provide further information on withdrawal times.

    Is it possible to visit JackpotCity with any web browser?

    Because of the recent HTML5 version that the site uses all common web browsers, for example Chrome, Firefox and Safari, should be compatible with it. If the official site does not work, find out if you updated your browser to the latest version.

    Is the JackpotCity mobile site compatible with every device?

    Using the mobile website is possible with all common mobile devices because it is designed as a browser-based web app. The table below shows detailed infos on compatible devices.

    If I would like to play with my mobile device, is the download of a JackpotCity App needed?

    No, a download of an additional .apk or app is not necessary if you want to play with a mobile device. iOS and Android devices should be able to display the casino’s site directly with a web browser.

    Why is undergoing an dentity verification necessary at JackpotCity?

    Because of the ID verification procedure casinos can offer high levels of safety. Depositing or withdrawing money under a false name is impracticable this way.

    List of compatible mobile devices

    Brands compatible devices
    Samsung
    Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
    Apple
    iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
    Huawei
    Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
    HTC
    Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
    Sony
    Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
    LG
    G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
    Xiaomi
    Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
    OnePlus
    8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
    Tablets
    Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
    other
    Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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