KoalaRoyal review
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KoalaRoyal review
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KoalaRoyal review

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Games
up to 1.000
Customer support
Live chat
daily
Email
Company
P24B N.V.
Gambling Licence
Curaçao eGaming
Curaçao
Mobile
Live Casino
Overall rating
4.1 / 5.0
Most Payments
436. Place
Most Game Studios
334. Place
KoalaRoyal review Screenshot KoalaRoyal review Screenshot

About KoalaRoyal

KoalaRoyal was established in 2020 and offers a sophisticated range of products, including casino games, Live Casino and Poker. Currently, the game collection consists of titles from 21 different game studios, who have a total number of more than 913 top games. It is possible that not all of these games are offered to you, dependent upon the country that you live in. KoalaRoyal is licensed by Curaçao eGaming. Currently, the KoalaRoyal website is only available in one language option. As a new user you have the option to avail from a welcome bonus. Go through the following KoalaRoyal review to learn everything you should know before playing at the casino.

Games and Software Provider at KoalaRoyal

When it comes to games, KoalaRoyal has a lot to offer and should have something for every player’s preferences. You are able to choose progressive jackpots and themed games and, of course, different slots like classic slots, video slot machines and 3D slot games. The best slots from popular software providers like Habanero, Playson or Evoplay can be selected as well. Additionally, live casino games from Super Spade Games, VIVO Gaming as well as XPro Gaming are also part of the games lobby.

Payments at KoalaRoyal

KoalaRoyal offers a lot of payment methods. The casino provides you with well-known credit cards likeVisa or JCB as well as e-wallets, including EcoPayz or QIWI. In addition, bank transfer payments cannot be selected, but customers can deposit with prepaid cards like Neosurf or Flexepin. The range of payment methods may differ for your location. Good to know: There may be deposit limits per given payment method. Learn more about the KoalaRoyal deposit limits in the cashier section or contact the customer service.

Withdrawals

Of course, there are also many payout methods that you can make use of in order to withdraw your winnings. While prepaid cards are not available for withdrawals, customers can select pay-out methods like QIWI, Visa, EcoPayz or JCB. Payouts are possible for amounts up to a value of ₹500.000 per month. The number of free withdrawals at KoalaRoyal is not constrained. So, when paying out there won’t be any further payout fees charged by the casino. Usually, at KoalaRoyal, the pay out process is finished within 1 to 24 days. A big benefit is that withdrawals are also carried out on the weekend. Besides, at KoalaRoyal players have the option to avail of withdrawal safety options, namely Reverse Withdrawal.

Top Slots at KoalaRoyal

Sausage Party
Sausage Party
Play game
Piggy Bank
Piggy Bank
Play game
Book of Gold: Double Chance
Book of Gold: Double Chance
Play game
Book of Sun
Book of Sun
Play game
Tombstone
Tombstone
Play game
Deal or No Deal: The Perfect Play
Deal or No Deal: The Perfect Play
Play game
Super Boom
Super Boom
Play game
Ave Caesar
Ave Caesar
Play game
Koi Gate
Koi Gate
Play game
9 Lions
9 Lions
Play game

KoalaRoyal Registration and Account Verification

The registration process at KoalaRoyal is uncomplicated. Initially, you are required to fill in a few personal details into the sign-up form. As soon as you have completed the KoalaRoyal registration form, you need to approve your account. To this purpose, you are normally provided with a validation link via email, that you need to click on. After this confirmation procedure you have the option to start to play.

Before you are allowed to make transactions at KoalaRoyal you need to finish an account verification. To this end, you have to upload a scan of an official document (driving license, passport or id card). Additionally, you are required to validate your abode by turning in a supplier bill (bank statement, electricity bill or phone bill) or a bank document (e-wallet photo, bank account screenshot or credit card photo). Bear in mind that the provider receipt that you submit can not be older than 90 days. You are required to hand in the aforementioned documents via mail to support@koalaroyal.com.

Customer Service and Security at KoalaRoyal

There are quite a few ways you can use to contact the KoalaRoyal customer support. You can send an email to the customer care (support@koalaroyal.com) as an example. Usually, you get a reply to your email within a short time. Alternatively, the casino site also provides a web form to get in touch with the service staff. Also, you can utilize the Text Chat that is available 24/7 at the casino. When scrutinizing the casino, we asked the customer service staff a few questions. They gave helpful and fast replies to all of them. In addition, players also have the option to consult the FAQ section before contacting the customer support.

Safety and reliability need to be provided with every licensed Casino, if they want to retain their licenses. One example for the KoalaRoyal security precautions is SSL128 encoding which they use for the site. The fairness is tested constantly by the Curaçao eGaming, who is the respective commission in this case.

At KoalaRoyal responsible gaming is brought forward through player protection measures. You are given the option to:

  • Self exclude from the casino

Moreover, if you have a gambling problem, you can turn to the NGO GamblingTherapy, that KoalaRoyal refers to.

Customer support

Email support available
Live chat available
Phone not available

KoalaRoyal Bonus

The KoalaRoyal welcome package is accessible to every new customer. With the 100% bonus, your first-time payment will be extended up to a maximum of ₹300.000. Another component of this package are 50 Free Spins. Deposit more than ₹500 by utilizing Flexepin, EcoPayz or Visa as well as further payment options to receive the package. A payment of ₹300.000 will unlock the maximum bonus. Then you can avail from a total sum of ₹600.000 to start playing with. No bonus code needs to be entered.

The automatic credit of your bonus funds should be completed within a short time. A cancellation of the bonus is permitted if you wish not to use it. Before you can play with your bonus funds your cash funds are utilized. Utilizing your bonus funds is allowed for games developed by Habanero, Iron Dog Studio and Evoplay, as well as further popular software studios from the present selection. Activating the KoalaRoyal deposit promotion, you are not able to use further bonus at the casino at the same time.

Your deposit and your bonus need to be wagered 40 times in order to cash out your scored amounts. On top of that, turn over the won amounts which you earned with your Free Spins 40 times. The bonus will become invalid when you initiate a cash out before the turnover requirements are finished. If you do not manage to complete the conditions within the time limit, your bonus and your winnings will expire. The sum that you payed in, of course, will not expire.

Bonus details

Deposit
Bonus in %
Bonus in ₹
Wagering
Turnover
₹500
100%
₹500
40xB, 40xD
₹20.000
₹150.000
100%
₹150.000
40xB, 40xD
₹6.000.000
₹300.000
100%
₹300.000
40xB, 40xD
₹12.000.000
₹600.000*
100%
₹300.000
40xB, 40xD
₹12.000.000

*Even if you cash in amounts higher than ₹300.000, this 100%-promotion cannot exceed the maximum bonus amount of ₹300.000.

Gifts
VIP programme
Special offers
Tournaments
Loyalty programme
KoalaRoyal

Incentives

Apart from the new customer bonus, KoalaRoyal offers other bonuses for existing players, namely daily deals. KoalaRoyal may, however, have defined specific terms and conditions for these promotions that you should read prior to activating any promotions. Furthermore, the casino provides established users with anniversary offers. Unlike other casinos KoalaRoyal does not have a rewards programme. However, VIP users can benefit from faster withdrawals, personal service agent or events as well as other benefits. It may be that existing players may participate in live casino tournaments in the future, however at the moment we do not have any info about that topic.

KoalaRoyal review

Our conclusion

In sum, KoalaRoyal is a varied brand eligible for players of any experience levels. As the games collection includes slots from 21 well-known software providers, the slot selection can be charecterized as varied. While you have the possibility to make use of some usual payment options, the selection still could be slightly more varying. On top of that, generous offers can be unlocked by all customers. So, get started at KoalaRoyal now to convince yourself!

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KoalaRoyal review
KoalaRoyal review
KoalaRoyal KoalaRoyal
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
Welcome bonus International
+ Free spins International
21
14
3
1
15
15
₹300.000 (100%)
+50 FS
15
50
2
2
9
12
₹41.433 (101%)
+98 FS
Live chat
Weekend payouts
Tournaments
Loyalty programme
Sports betting

FAQ

Do I have to be owner of a credit card to initiate a deposit cash at KoalaRoyal?

Often, at online casinos there are provided several payments. On top of credit cards, for example JCB or Visa) KoalaRoyal provides Neosurf, QIWI, Flexepin or EcoPayz as well as further payment methods.

If I would like to play using a smartphone or tablet, is the download of a KoalaRoyal App needed?

No, a download of a further .apk or app is not required if you would like to visit the website with a smartphone or tablet. It is possible to use the casino’s website directly via your web browser that you installed on your iOS or Android device.

The site of KoalaRoyal does not work, what can I do?

It might be that the casino has technological issues. Our suggestion is to test one of our KoalaRoyal alternatives or alternatively giving it a try later.

How can I activate the new customer package from KoalaRoyal?

In case a deposit bonus is available right now, you are only asked to perform a few simple steps. In the first step, fill in the sign-up form which you find at the registration site. Then, sign in to your account and go to the cashier section to deposit the minimum accepted sum or more. After that, you can use your bonus in line with its’ bonus terms.

How much time ewill a withdrawal at KoalaRoyal usually take?

All withdrawal methods are associated with their own pay-out time. For some payments pay-outs only take a few hours, whereas other withdrawal methods are initiated within a few working days. The customer support or the KoalaRoyal cashier section will give specific info on withdrawal times.

Is every device compatible with the KoalaRoyal mobile site?

Being designed as a web-app the mobile version can easily be utilized with all common Android or iOS devices. See the table below for detailed information on compatible devices.

What do I have to do to create an account at KoalaRoyal?

Signing up at KoalaRoyal first requires you to open the sign-up page and add your personal information into the registration form. Afterwards, you are demanded to validate your account at KoalaRoyal. An e-mail with detailed instructions should be sent to you a few moments once you have submitted the registration form.

Is KoalaRoyal compatible using every browser?

Being based on the recent version of HTML5, it should be possible to display the site with most common web browsers, including Firefox, Chrome or Safari. Look for any updates for your browser in case you have trouble displaying the official site.

How do I know it is safe to sign up at KoalaRoyal?

KoalaRoyal bears a license from the Curaçao eGaming. Because casinos have to comply with several conditions in order to maintain the license you can be sure about the security.

What is the reason for the KoalaRoyal identity verification process?

Most casinos utilize an ID verification as a safety procedure. This security precaution inhibits the misuse of data.

List of compatible mobile devices

Brands compatible devices
Samsung
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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