Platinum Play review
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Platinum Play review

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Games
up to 600
Customer support
Live chat
daily
Email
Company
Buffalo Partners Ltd.
Gambling Licence
Kahnawake Gaming Commission
Malta Gaming Authority
Malta
Mobile
Live Casino
Overall rating
4.9 / 5.0
Most Payments
230. Place
Most Game Studios
232. Place
Platinum Play review Screenshot Platinum Play review Screenshot

About Platinum Play

At Platinum Play, launched in 2004, a large package of products from casino games to Live Dealer is provided. Momentarily, 3 software studios with a sum of more than 556 different games can be tested at the casino. Depending on the country that you live in the accurate number of games may vary. Platinum Play has licenses from the Kahnawake Gaming Commission and Malta Gaming Authority. Aside from English, you can choose from 22 additional language options (i.e. Danish or Finnish). When registering as a new player, you can unlock the welcome package. Our Platinum Play review gives detailed info about the casino, so keep on reading to find out more.

Games and Software Provider at Platinum Play

Because of the broad games section at Platinum Play every customer should be finding something suitable for his preferences. You will find themed titles, progressive jackpots and, of course, different slots, including classic slots, video slot machines and 3D slot machines. Naturally, the casino provides the best slots from Evolution Gaming, NetEnt or Microgaming and other popular software providers. Additionally, you can also play table games from NetEnt and live dealer games from Microgaming as well as Evolution Gaming.

Payments at Platinum Play

Platinum Play provides you with sundry deposit methods. E-wallets, including QIWI or EcoPayz, are available in the casino’s payment section as well as popular credit cards like MasterCard and Visa. Furthermore, you can use prepaid cards, for instance Postepay or Visa Electron, as well as bank transfer payments like UseMyFunds or Trustly. The availability of payment methods varies from country to country. Note: Not all deposit methods may have identical deposit limits. To find out the Platinum Play deposit limits, you can have a look at the cashier section or contact the customer care.

Withdrawals

When paying out, naturally, you also can select a bunch of pay-out methods. Selecting prepaid payments is not permitted, but you can select iDebit, EcoPayz, QIWI as well as instaDebit, to state only a few pay-out options. Platinum Play does not limit the number of free withdrawals, that you can request. As a result, independently from the amount of your requested pay-outs, no withdrawal fees are charged by the casino. Each withdrawal that you initiate is processed manually by the casino. The casino only carries out your pay-outs on working days, which you should take into account. Furthermore, Platinum Play offers withdrawal protection services, for instance Reverse Withdrawal.

Top Slots at Platinum Play

Dead or Alive 2
Dead or Alive 2
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Divine Fortune
Divine Fortune
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Vikings
Vikings
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Avalon II
Avalon II
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Conan
Conan
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Mega Ball
Mega Ball
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Dead or Alive
Dead or Alive
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Gorilla Kingdom
Gorilla Kingdom
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Narcos
Narcos
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Guns N Roses
Guns N Roses
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Platinum Play Registration and Account Verification

Registering at Platinum Play only requires you to take a few steps. At first, you have to click on the sign-up button and enter some personal information to the form that opens. After you typed in all personal data to the registration form, a confirmation of your account is required. To this end, casinos typically provide a confirmation link via mail, that players have to click on. As soon as you have approved your account, you are able to start playing.

In order to initiate payments the fulfillment of the Platinum Play account verification is required. Therefore, it is required that you upload a scan of an official document (driving license, passport or id card). In addition, the casino demands a supplier bill (bank statement, gas bill or electricity bill) for the verification of your address. It is no allowed to submit a provider bill that is older than 90 days. It is necessary to submit the aforementioned documents via mail. You should get a confirmation for the verification within 12 hours after submitting the documents.

Customer Service and Security at Platinum Play

There are several ways to contact the Platinum Play customer support. One contact opportunity is the customer care email (support@platinumplaycasino.com). Normally, it should not last long for the service staff to reply to your email. Additionally, another contact option is the web form, that is accessible on the casino site. While checking the casino, we asked the customer care staff a few questions. They provided helping and fast answers to all of them.

Online Casinos can only retain their licenses, if they are safe and reliable. One of the Platinum Play security procedures is SSL256 coding, which they utilize for the site. The safety is tested constantly by the Kahnawake Gaming Commission and Malta Gaming Authority, who are the according commissions for Platinum Play.

In order to aid responsible gaming, Platinum Play offers several player protection options. In your account settings you can decide to:

  • Self exclude from the casino
  • Restrict your deposits

Furthermore, the NGO Gamcare, that Platinum Play is referring to can be contacted in case of a gambling problem.

Customer support

Email support available
Live chat available
Phone not available

Platinum Play Bonus

Activating the deposit offer is possible for all new players. With the 100% bonus, your initial payment can be increased to a maximum of €400. Deposits are possible with Visa Electron, UseMyFunds or QIWI and should be at least €10. A payment of €400 will unlock the maximum bonus. Then you can avail from a total sum of €800 to play with. Activating the offer does not require a bonus code.

The automatic credit of your bonus money should be completed within a short time. You are permitted to reject the bonus, if you do not want to make use of it. Before you are able to play with your bonus funds your cash funds are used. Microgaming, NetEnt or Evolution Gaming are amongst the well-known software studios from the current selection, that you can play with your bonus funds. At Platinum Play the utilisation of multiple deposit bonus concurrently is not possible.

Before you can withdraw any winnings, wager the bonus 50 times. Before completing the turnover criteria it will cause the expiration of your bonus if you withdraw your winnings. You have all the time you need, since at Platinum Play the turnover requirements do not underlie any time limit.

Bonus details

Deposit
Bonus in %
Bonus in €
Wagering
Turnover
€10
100%
€10
50xB
€500
€200
100%
€200
50xB
€10.000
€400
100%
€400
50xB
€20.000
€800*
100%
€400
50xB
€20.000

*Even if you deposit amounts higher than €400, this 100%-bonus cannot exceed the maximum bonus amount of €400.

Gifts
Loyalty programme
VIP programme
Special offers
Tournaments
Platinum Play

Incentives

Existing players can avail of promotions in addition to the Platinum Play new customer bonus, for example daily deals. Note, however, that these offers are associated with their own terms, that you can find on the casinowebsite. Joining the loyalty scheme will give you the chance on further advantages Participants of this reward programme can collect reward points and exchange them for bonuses. Furthermore, VIP customers are granted individual promos & bonuses. It is possible that existing players may participate in slot tournaments soon, however at present we do not have any information on that topic.

Platinum Play Operator Infos

Ever since the start in 2004, Platinum Play is operated by Buffalo Partners Ltd.. Royal Vegas, All Slots, JackpotCity and launched 14 additional brands by Buffalo Partners Ltd.. As far as we know, it is not publicly listed.

  • Malta Gaming Authority with the license number MGA/B2C/167/2008
  • Platinum Play sister brands

    Platinum Play review

    Our conclusion

    Overall, at Platinum Play experienced customers and newcomers can enjoy an outstanding casino experience. With a count of 3 well-known game providers, the casino has an average variation of games. In addition, with all common payment options being available, you should find a method that suits your needs. Furthermore, after the registration as a new customer claiming the generous deposit bonus will be possible. Get started at Platinum Play now to convince yourself!

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    Platinum Play review
    Platinum Play review
    Platinum Play Platinum Play
    Average
    Software provider
    Top slots
    Licenses
    Withdrawal methods
    Deposit methods
    Welcome bonus International
    3
    37
    2
    16
    27
    €400 (100%)
    15
    50
    2
    9
    12
    €396 (125%)
    Loyalty programme
    Live chat
    Tournaments
    Weekend payouts
    Sports betting

    FAQ

    Does Platinum Play accept deposit methods apart from credit cards?

    Most online casinos offer a lot of different payment methods. Trustly, UseMyFunds, QIWI or EcoPayz are only a few replacements for credit cards that are offered at Platinum Play.

    Do I have to download an App before I can play with a mobile device?

    No additional download of an app or .apk is needed when playing with a mobile device. iOS and Android devices should be able to show the casino’s site directly with a browser.

    Can I use my iPad to play at the mobile version of Platinum Play?

    Yes, you should be able to utilize the mobile version which is browser-based with every common mobile device. In the table below you can find further infos about the compatible devices.

    How long is the average pay-out time for won sums at the casino?

    Every withdrawal method goes along with its’ own withdrawal time. The pay-out may be transacted instantly or take a few working days, dependent from the payment method you choose. If you want to receive specific information, visit the Platinum Play cashier section or get in touch with the customer service.

    What am I asked to do to join Platinum Play?

    In the first step, open the Platinum Play registration page where you find the sign-up form and enter your personal information. Then, you are asked to verify your Platinum Play account. An e-mail with detailed information on how to validate your account should be sent to you shortly after sending the registration form.

    Why am I not able to open the Platinum Play site?

    It is possible that the casino is having technical problems. If you want to play nevertheless, select one of our Platinum Play alternatives or try it later.

    What do I need to do to get the Platinum Play new customer package?

    Only a few simple steps are needed to claim the package. In the first step, complete the registration form that you can find at the registration page. In the next stage, when logging in to your account, deposit at least the minimum accepted amount. Afterwards, the bonus is free to use, nevertheless stick to its’ T&Cs when playing.

    Is Platinum Play compatible with every every web browser?

    The casino’s website utilizes the latest HTML5 version, meaning it is compatible with all usual browsers like Chrome, Firefox and Safari. Examine if there are any browser updates that must be installed in case you have problems opening the official website.

    How can I be sure it is safe to register at Platinum Play?

    The Kahnawake Gaming Commission and Malta Gaming Authority regulate Platinum Play. The casino has to meet many prerequisites to keep the licenses, so you can be certain that it is safe.

    List of compatible mobile devices

    Brands compatible devices
    Samsung
    Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
    Apple
    iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
    Huawei
    Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
    HTC
    Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
    Sony
    Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
    LG
    G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
    Xiaomi
    Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
    OnePlus
    8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
    Tablets
    Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
    other
    Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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