Because of the broad games section at Platinum Play every customer should be finding something suitable for his preferences. You will find themed titles, progressive jackpots and, of course, different slots, including classic slots, video slot machines and 3D slot machines. Naturally, the casino provides the best slots from Evolution Gaming, NetEnt or Microgaming and other popular software providers. Additionally, you can also play table games from NetEnt and live dealer games from Microgaming as well as Evolution Gaming.
Games and Software Provider at Platinum Play
Payments at Platinum Play
Platinum Play provides you with sundry deposit methods. E-wallets, including QIWI or EcoPayz, are available in the casino’s payment section as well as popular credit cards like MasterCard and Visa. Furthermore, you can use prepaid cards, for instance Postepay or Visa Electron, as well as bank transfer payments like UseMyFunds or Trustly. The availability of payment methods varies from country to country. Note: Not all deposit methods may have identical deposit limits. To find out the Platinum Play deposit limits, you can have a look at the cashier section or contact the customer care.
When paying out, naturally, you also can select a bunch of pay-out methods. Selecting prepaid payments is not permitted, but you can select iDebit, EcoPayz, QIWI as well as instaDebit, to state only a few pay-out options. Platinum Play does not limit the number of free withdrawals, that you can request. As a result, independently from the amount of your requested pay-outs, no withdrawal fees are charged by the casino. Each withdrawal that you initiate is processed manually by the casino. The casino only carries out your pay-outs on working days, which you should take into account. Furthermore, Platinum Play offers withdrawal protection services, for instance Reverse Withdrawal.
Top Slots at Platinum Play
Platinum Play Registration and Account Verification
Registering at Platinum Play only requires you to take a few steps. At first, you have to click on the sign-up button and enter some personal information to the form that opens. After you typed in all personal data to the registration form, a confirmation of your account is required. To this end, casinos typically provide a confirmation link via mail, that players have to click on. As soon as you have approved your account, you are able to start playing.
In order to initiate payments the fulfillment of the Platinum Play account verification is required. Therefore, it is required that you upload a scan of an official document (driving license, passport or id card). In addition, the casino demands a supplier bill (bank statement, gas bill or electricity bill) for the verification of your address. It is no allowed to submit a provider bill that is older than 90 days. It is necessary to submit the aforementioned documents via mail. You should get a confirmation for the verification within 12 hours after submitting the documents.
Customer Service and Security at Platinum Play
There are several ways to contact the Platinum Play customer support. One contact opportunity is the customer care email (email@example.com). Normally, it should not last long for the service staff to reply to your email. Additionally, another contact option is the web form, that is accessible on the casino site. While checking the casino, we asked the customer care staff a few questions. They provided helping and fast answers to all of them.
Online Casinos can only retain their licenses, if they are safe and reliable. One of the Platinum Play security procedures is SSL256 coding, which they utilize for the site. The safety is tested constantly by the Kahnawake Gaming Commission and Malta Gaming Authority, who are the according commissions for Platinum Play.
In order to aid responsible gaming, Platinum Play offers several player protection options. In your account settings you can decide to:
- Self exclude from the casino
- Restrict your deposits
Furthermore, the NGO Gamcare, that Platinum Play is referring to can be contacted in case of a gambling problem.
*Even if you deposit amounts higher than €400, this 100%-bonus cannot exceed the maximum bonus amount of €400.
Existing players can avail of promotions in addition to the Platinum Play new customer bonus, for example daily deals. Note, however, that these offers are associated with their own terms, that you can find on the casinowebsite. Joining the loyalty scheme will give you the chance on further advantages Participants of this reward programme can collect reward points and exchange them for bonuses. Furthermore, VIP customers are granted individual promos & bonuses. It is possible that existing players may participate in slot tournaments soon, however at present we do not have any information on that topic.
Platinum Play Operator Infos
Ever since the start in 2004, Platinum Play is operated by Buffalo Partners Ltd.. Royal Vegas, All Slots, JackpotCity and launched 14 additional brands by Buffalo Partners Ltd.. As far as we know, it is not publicly listed.
Platinum Play sister brands
Overall, at Platinum Play experienced customers and newcomers can enjoy an outstanding casino experience. With a count of 3 well-known game providers, the casino has an average variation of games. In addition, with all common payment options being available, you should find a method that suits your needs. Furthermore, after the registration as a new customer claiming the generous deposit bonus will be possible. Get started at Platinum Play now to convince yourself!
Most online casinos offer a lot of different payment methods. Trustly, UseMyFunds, QIWI or EcoPayz are only a few replacements for credit cards that are offered at Platinum Play.
No additional download of an app or .apk is needed when playing with a mobile device. iOS and Android devices should be able to show the casino’s site directly with a browser.
Yes, you should be able to utilize the mobile version which is browser-based with every common mobile device. In the table below you can find further infos about the compatible devices.
Every withdrawal method goes along with its’ own withdrawal time. The pay-out may be transacted instantly or take a few working days, dependent from the payment method you choose. If you want to receive specific information, visit the Platinum Play cashier section or get in touch with the customer service.
In the first step, open the Platinum Play registration page where you find the sign-up form and enter your personal information. Then, you are asked to verify your Platinum Play account. An e-mail with detailed information on how to validate your account should be sent to you shortly after sending the registration form.
It is possible that the casino is having technical problems. If you want to play nevertheless, select one of our Platinum Play alternatives or try it later.
Only a few simple steps are needed to claim the package. In the first step, complete the registration form that you can find at the registration page. In the next stage, when logging in to your account, deposit at least the minimum accepted amount. Afterwards, the bonus is free to use, nevertheless stick to its’ T&Cs when playing.
The casino’s website utilizes the latest HTML5 version, meaning it is compatible with all usual browsers like Chrome, Firefox and Safari. Examine if there are any browser updates that must be installed in case you have problems opening the official website.
The Kahnawake Gaming Commission and Malta Gaming Authority regulate Platinum Play. The casino has to meet many prerequisites to keep the licenses, so you can be certain that it is safe.
List of compatible mobile devices
|Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3|
|iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4|
|Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5|
|Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+|
|Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus|
|G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1|
|Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual|
|8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T|
|Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series|
|Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone|