PlayFrank review
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PlayFrank review
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PlayFrank review

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Games
up to 1.700
Customer support
Live chat
daily
Email
Company
Mad Men Ltd
Gambling Licence
Malta Gaming Authority
Malta
UK Gambling Commission
United Kingdom
Mobile
Live Casino
Overall rating
4.2 / 5.0
Most Payments
260. Place
Most Game Studios
482. Place
PlayFrank review Screenshot PlayFrank review Screenshot

About PlayFrank

Since the establishment in 2014 PlayFrank is entirely focused on casino games. At present, the game collection contains games from 32 popular game studios, who have a total games count of more than 00 games. Note that the precise amount of games may differ in your country. PlayFrank holds licenses from the Malta Gaming Authority and UK Gambling Commission. Beside English, the casino gives the possibility to set the website’s language to 1 other option, including German. When signing up as a new player, you can get a welcome package. Read our PlayFrank review to find out everything you need to know about the casino.

Games and Software Provider at PlayFrank

Because of the wide games selection at PlayFrank every customer should find something appropriate for his taste. You can choose from 3D slot machines, video slot games, classic slots as well as themed games and progressive jackpots. Well-established game providers, including Red Tiger Gaming, Elk Studios and Evolution Gaming, are accessible as well as the best slots from other excellent names. Moreover, table games from Yggdrasil, Betsoft or PariPlay or live dealer games, e.g. from Oryx Gaming, Evolution Gaming as well as Ezugi are also selectable.

Payments at PlayFrank

Making a deposit at PlayFrank is possible using various payment methods. E-wallets, including Skrill or Neteller, are at your disposal in the casino’s cashier section as well as well-known credit cards like Visa and MasterCard. Furthermore, transactions can be carried out with prepaid cards, for one thing Paysafecard, as well as bank transfer methods like Trustly or Bank Wire Transfer. It should, however, be mentioned that the exact range of payment methods differs from one country to another. Have in mind: The casino may have varying deposit limits per payment option. The PlayFrank deposit limits can be found in the cashier section. As an alternative you can contact the customer care.

Withdrawals

If you want to pay-out your winnings, of course, you can also choose from variouspayment methods. Pay-outs with prepaid cards are not possible, but the casino provides you with payments like Skrill, Neteller, Trustly & Bank Wire Transfer. The number of free withdrawals at PlayFrank is not constrained. As a result, the casino does not charge any withdrawal fees. After you requested a withdrawal, it is checked manually by the casino. The casino solely transacts your pay-outs on weekdays, which you should take into consideration.

Top Slots at PlayFrank

Vikings
Vikings
Play game
Mega Moolah
Mega Moolah
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Annihilator
Annihilator
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Motörhead
Motörhead
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Finn and the Swirly Spin
Finn and the Swirly Spin
Play game
Avalon II
Avalon II
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Jumanji
Jumanji
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Legacy of Egypt
Legacy of Egypt
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Berryburst
Berryburst
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Dead or Alive 2
Dead or Alive 2
Play game

PlayFrank Registration and Account Verification

To register at PlayFrank you only need to take a few steps. First of all, click on the registration button and fill in the sign-up form. It is necessary to approve your account once you completed the registration form. Therefore, you are typically provided with a confirmation link via mail, which you need to follow. Finishing the confirmation enables you to begin playing.

PlayFrank requires you to finish an account verification procedure before you are able to initiate payments. For this purpose, the account verification requires you to turn in a scan of an official document (passport or id card). In addition, a validation of your abode, that can be fulfilled by turning in a provider receipt (electricity bill, phone bill or bank statement), is essential. Bear in mind that the provider bill that you turn in mustnot be older than 90 days. The casino requires you to hand in the corresponding documents via an upoad in your account. The casino should not require more than a few days to confirm your account.

Customer Service and Security at PlayFrank

If you have any questions, you can reach out to the PlayFrank customer support in several ways. For one thing, reaching out to the customer care can be done via support phone or email. Normally, the email support team answers within a short time after your request. Alternatively, there is a web form on the casino site, that you can make use of to get in touch with the service team. To test the customer service, we made a few requests. The team always provided fast and useful replies.

Every Casino has to comply with high safety demands, or else they forfeit their licenses. Using SSL128 encoding for their website is one example of the safety procedures, that PlayFrank utilizes. The UK Gambling Commission and Malta Gaming Authority are the according commissions, who test the safety of PlayFrank on a regular basis.

In order to simplify responsible gaming, PlayFrank provides some player protection options. In your account settings you can decide to:

  • Limit your turnover
  • Limit your sessions
  • Self exclude from the casino

Furthermore, PlayFrank refers to the NGO GamblingTherapy, that you can reach out to if you have a problematic gambling behaviour.

Customer support

Email support available
Live chat available
Phone available

PlayFrank Bonus

Every new customer is permitted to grab a sign-up bonus. Your first payment will be increased to a maximal amount of €100 by utilizing the 100% bonus Complementary to the extra money the bonus also includes 50 Free Spins, related to the slot Starburst. €20 is the minimal required amount, that you can deposit with payment methods like Skrill, Paysafecard or Neteller. Activating the bonus is not permitted for payments with Skrill and Neteller. The maximum bonus is guaranteed to you for a deposit of €100, which means that in total your funds will amount €200. No bonus code must be entered.

After your deposit your bonus is automatically credited to your account within a short time. A rejection of the bonus is permitted if you decide not to utilize it. When your bonus funds are used up, all bets are made with your cash funds. The slot Starburst can be tested with the bonus funds. At PlayFrank the use of multiple deposit bonus parallelly is not accepted.

Before you are able to cash out your winnings, wager the bonus and the deposit 35 times. On top of that, turnover criteria of 40 times count for all winnings which you gained with your Free Spins. Before completing the wagering criteria it will cause the termination of your bonus if you withdraw your winnings. If you are not able to complete the criteria timely, your bonus and your winnings will forfeit. Your deposit, of course, is not compromised by that.

Bonus details

Deposit
Bonus in %
Bonus in €
Wagering
Turnover
€20
100%
€20
35xB, 35xD
€700
€50
100%
€50
35xB, 35xD
€1.750
€100
100%
€100
35xB, 35xD
€3.500
€200*
100%
€100
35xB, 35xD
€3.500

*Even if you deposit more than €100, this 100%-offer cannot exceed the maximum bonus amount of €100.

Gifts
Loyalty programme
VIP programme
Special offers
Tournaments
PlayFrank

Incentives

In addition to the PlayFrank new customer bonus, existing players can profit from other promotions, for example daily offers. Note, however, that these promotions are associated with their own terms, that you can read on the casinowebsite. While some other casinos provide a loyalty program, at PlayFrank this is not an option. Nevertheless, personal service agent, individual promos & bonuses or higher deposit limits are offered for VIP players. A few casinos hold slot tournaments for existing players, but currently we do not have any information on PlayFrank tournaments.

PlayFrank Operator Infos

Being started 2019, PlayFrank is a Mad Men Ltd casino product. Hitherto, this operator does not have any other brands. To our knowledge, it has not sought a listing on the stock exchange. To ensure a high safety standard, this casino is licensed by the following authorities:

  • UK Gambling Commission with the license number 39483
  • Malta Gaming Authority with the license number MGA/CRP/148/2007
PlayFrank review

Our conclusion

Overall, PlayFrank is a varied casino suitable for players of all experience levels. With a number of 32 well-known software studios, the casino has a diverse variety of slots. Additionally, payments can be initiated with various pyment options. On top of that, when getting started as a new customer, you can grab the rewarding sign-up bonus. Start at PlayFrank now to convince yourself!

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PlayFrank review
PlayFrank review
PlayFrank PlayFrank
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
14
60
1
2
8
23
15
50
2
2
9
12
Loyalty programme
Live chat
Tournaments
Weekend payouts
Sports betting

FAQ

Are payment options other than credit cards accepted at PlayFrank

Typically, at most online casinos there are provided manydifferent deposit methods. At PlayFrank, you are not only able to use credit cards (i.e. Visa or MasterCard), but you can also decide to use many other payment methods like Paysafecard, Neteller, Trustly or Bank Wire Transfer.

Can I make use of my Samsung Galaxy to visit the mobile version of PlayFrank?

Yes, the mobile version should work for every current mobile device due to the fact that it is a browser-based web app. In the table below you can see further information about the compatible devices.

How does the PlayFrank registration work?

To create your account click on our link to PlayFrank and add your personal data into the registration form that is displayed on the sign-up page. Then, undergo the PlayFrank account validation is necessary. An with detailed instructions on how to verify your account should be sent to you within a short time after submitting the registration form.

Do I have to download an App before I can play with a mobile device?

No additional download of an .apk or app is necessary before playing with a mobile device. With iOS and Android devices alike the casino’s site can be visited directly with your web browser.

How do I know it is safe to play at PlayFrank?

The Malta Gaming Authority and UK Gambling Commission regulate PlayFrank. The casino must comply with several prerequisites to retain the licenses, so you can be sure that it is safe.

What can I do if the website of PlayFrank does not work?

The problems might occur because of technological issues. We recommend giving it a try later or trying one of our PlayFrank alternatives.

How long does the withdrawal of my won amounts take?

The withdrawal time depends on the payment method that you want to use. For some payment methods pay-outs only take a few hours, whereas other withdrawal methods are transacted within a few business days. If you are interested in receiving specific information, contact the PlayFrank customer support.

Can every web browser be utilized to play at PlayFrank?

The casino’s site makes use of the latest HTML5 version, which means it is compatible with all common web browsers, for instance Chrome, Safari and Firefox. In case you have trouble displaying the official website find out if you need to install a browser update.

List of compatible mobile devices

Brands compatible devices
Samsung
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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