QueenPlay review
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QueenPlay review
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QueenPlay review
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QueenPlay review

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Games
up to 2.600
Customer support
Live chat
daily
Email
Company
Marketplay LTD
Gambling Licence
Malta Gaming Authority
Malta
UK Gambling Commission
United Kingdom
Mobile
Live Casino
Overall rating
4.4 / 5.0
Most Payments
336. Place
Most Game Studios
169. Place
QueenPlay review Screenshot QueenPlay review Screenshot

About QueenPlay

Launched in 2020 with a focus on Casino Games at QueenPlay customers are provided with a wide suite of games. At the moment, customers can choose from a large collection of 36 software studios, who provide a total games count of more than 4,200 top games. Note that the accurate number of games might differ in your country. Safety and reliability of QueenPlay are monitored by the UK Gambling Commission and Malta Gaming Authority. In addition to English, the casino is available in 7 more languages, including German and Finnish. New players can claim the sign-up offer on their first deposit. Read our QueenPlay review for further info on the casino,

Games and Software Provider at QueenPlay

There are a lot of different games available at QueenPlay, providing suited content for customers of all experience levels. The list of available game options comprises classic slot machines, video slot games, 3D slot machines as well as themed games and progressive jackpots. Popular game providers, including Play’n GO, Microgaming or Elk Studios, are at your disposal just like the best slots from other outstanding names. Additionally, you have the chance to also play live casino games, i.e. from Quickfire, Ezugi as well as Pragmatic Play, andtable games from Betsoft, Realistic Games or Barcrest.

Payments at QueenPlay

At QueenPlay you can use a bunch of different payment methods to deposit. The casino provides you with well-known credit cards like MasterCard or Visa and e-wallets, for instance Zimpler or Skrill 1-Tap. In addition, payments can be initiated with prepaid cards, for one thing Paysafecard, as well as bank transfer options like Sofort or Trustly. Note: Not all deposit methods may hold the same deposit limits. To identify the QueenPlay deposit limits, you can have a look at the payment section or contact the customer service.

Withdrawals

Of course, there are also many pay-out methods that you can choose from to pay out your money. The casino does not allow withdrawals via prepaid methods, but there are many other options like Trustly, Visa, Bank Wire Transfer and Skrill 1-Tap. When initiating a withdrawal note that there are monthly withdrawal limits of at least €10 and up to €7000. QueenPlay does not restrict the amount of free withdrawals, that you can request. As a result, the casino does not bill any withdrawal fees. When initiating a withdrawal, it is processed automatically by the casino. QueenPlay typically completes your withdrawal within 3 to 10 days. An approval for your pay out should be forwarded to you within 48 hours. The casino only carries out your pay-outs on weekdays, which you should consider. Besides, pay-out protection services such as Reverse Withdrawal are at your disposal at QueenPlay.

Top Slots at QueenPlay

Ancient Egypt Classic
Ancient Egypt Classic
Play game
Monopoly Live
Monopoly Live
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Kingdoms Rise Guardians of the Abyss
Kingdoms Rise Guardians of the Abyss
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Wolf Gold
Wolf Gold
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Mega Fortune
Mega Fortune
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Narcos
Narcos
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Bonanza
Bonanza
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Immortal Romance
Immortal Romance
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Black Mamba
Black Mamba
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Mermaids Millions
Mermaids Millions
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QueenPlay Registration and Account Verification

When registering at QueenPlay you only need to follow a few steps. At first, fill out the sign-up form that opens after clicking the sign-up button. As soon as you have filled in the registration form, you have to validate your account. By finishing the confirmation process, you can start to play.

Before you can carry out transactions at QueenPlay you need to finish an account verification. For this purpose, the account verification requires you to turn in a scan of an official document (Passport, Driving License or ID Card). In addition, a verification of your abode, that can be completed by handing in a supplier invoice (Phone bill, Electricity bill or Bank statement) or a banking document (Bank account screenshot or Bank account screenshot), is needed. It is no possible to upload a provider invoice that is older than 90 days.

Customer Service and Security at QueenPlay

If you have any questions,, you can contact the QueenPlay customer support in various ways. One contact opportunity is the service hotline or as an alternative the customer service email (support@Queenplay.com). Typically, the answer of the service staff should be in your inbox within a short time after your email. In addition, you have the option to use the web form to get in touch with the support. What’s more, the QueenPlay Text Chat can be used directly at the casino. During our inspection we only made positive experiences with the customer support staff.

Casinos can only retain their licenses, if they are secure and fair. Using SSL128 coding for the website is one example of the safety procedures, that QueenPlay utilizes. The safety is examined by the respective commissions (in this case UK Gambling Commission and Malta Gaming Authority) regularly.

To aid responsible gaming, QueenPlay offers some player protection measures. You have the possibility to:

  • Limit your sessions.
  • Customer support

    Email support available
    Live chat available
    Phone available

    QueenPlay Bonus

    New customers can claim a welcome bonus. With the 100% bonus, your initial payment can be extended to a maximum of €200. Supplementary to your extra money the bonus also contains 20 Free Spins. The maximum bonus is guaranteed to you for a deposit of €200, which means that in total your funds will amount €400. Entering a bonus code is not necessary.

    You get your bonus money automatically within a short time after your deposit. Refusing the bonus is not allowed once you claimed it. Your cash funds will be used first, followed by your bonus funds. You can try games from Microgaming, Elk Studios or Play’n GO, as well as further well-known game providers from the current portfolio, using your the bonus money. At QueenPlay you are not allowed to use more than one deposit promotion parallelly. However, your extra money is available for sports betting.

    You are required to wager the bonus 35 times before you can initiate a cash out of any winnings. Additionally, turnover requirements of 35 times count for any winnings that you gained with your Free Spins. Carrying out a withdrawal before you fulfilled the wagering criteria causes the expiration of your bonus. If you do not manage to finish the conditions within the time limit, your bonus and your winnings will forfeit. The amount that you cashed in, of course, will not expire.

    Bonus details

    Deposit
    Bonus in %
    Bonus in €
    Wagering
    Turnover
    €10
    100%
    €10
    35xB
    €350
    €100
    100%
    €100
    35xB
    €3.500
    €200
    100%
    €200
    35xB
    €7.000
    €400*
    100%
    €200
    35xB
    €7.000
    Gifts
    Special offers
    Tournaments
    Loyalty programme
    VIP programme
    QueenPlay

    QueenPlay Incentives

    To the best of our knowledge, momentarily no promotion (i.e. a highroller bonus or a no deposit bonus) apart from the welcome bonus is available at QueenPlay. At QueenPlay joining a loyalty programme or profitting from benefits for VIP players is not possible. As far as we know, the casino does not organize tournaments for table games, live casino or slots as some other casinos do.

    QueenPlay Operator Infos

    Since the launch in 2020, QueenPlay is operated by Marketplay LTD. Other online casinos founded by Marketplay LTD are Regent Casino and MrPlay Casino. Moreover, the operator is quoted on the stock market.

    QueenPlay review

    Our conclusion

    In total, QueenPlay provides an entertaining gaming experience for newbies as well as experienced customers. The slots selection can be described as diverse since you can choose slots from 36different software providers. Additionally, all common payment methods are accepted, so every customer should be able to find a payment that best fits his needs. Furthermore, new customers can claim the rewarding deposit Bonus. Start your gaming experience now by signing up at QueenPlay!

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    QueenPlay review
    QueenPlay review
    QueenPlay QueenPlay
    Average
    Software provider
    Top slots
    Licenses
    Withdrawal methods
    Deposit methods
    36
    100
    2
    10
    18
    15
    50
    2
    9
    12
    Live chat
    Tournaments
    Loyalty programme
    Weekend payouts
    Sports betting

    FAQ

    What am I asked to do to join QueenPlay?

    First, click on our link to the QueenPlay sign-up page and fill out the registration form with your personal information. Then, do not forget to complete the QueenPlay account verification. You should receive further information via within a short time after sending the sign-up form.

    How much time does it take to withdraw my won sums?

    All withdrawal options are associated with their own withdrawal time. The withdrawal may be carried out right away or take a few business days, depending on the withdrawal method you use. Visit the QueenPlay cashier section to find out more.

    Is the QueenPlay mobile website compatible with all devices?

    Yes, you are able to use the mobile site which is a web-app with all common mobile devices. In the table below you can find detailed infos about the compatible devices.

    My mobile phone problems to open the site of QueenPlay, what can I do?

    It is possible that the casino is experiencing technological problems. We suggest to either try one of our QueenPlay alternatives or to give it a try at a later time.

    Do I need to download an App if I would like to play at QueenPlay with a mobile device?

    No, at QueenPlay you are able to play with your mobile device without any further download of an .apk or app. Displaying the casino’s site with your Android or iOS device is possible directly with your web browser.

    Is it an option to visit QueenPlay with every web browser?

    Because the casino’s site uses the newest version of HTML5, it should be compatible with all common browsers like Chrome, Firefox and Safari. If the official website does not work, find out if you updated your browser to the latest version.

    Does QueenPlay accept payment methods apart from credit cards?

    Typically, at the majority of online casinos there are accepted severaldifferent deposit methods. Apart from credit cards (i.e. Visa or MasterCard) at QueenPlay you can choose Zimpler, Paysafecard, Sofort or Skrill 1-Tap and other payments.

    Can I be sure that registering at QueenPlay is safe?

    QueenPlay holds a license from the UK Gambling Commission and Malta Gaming Authority. Keeping the licenses requires the casino to meet a lot of prerequisites, so the safety is guaranteed.

    List of compatible mobile devices

    Brands compatible devices
    Samsung
    Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
    Apple
    iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
    Huawei
    Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
    HTC
    Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
    Sony
    Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
    LG
    G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
    Xiaomi
    Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
    OnePlus
    8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
    Tablets
    Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
    other
    Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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